MORGAN STILES
Newport Beach,CA
Summary
Extensive Finance/ Operations Management/ Sales background with a reputation for achieving the highest results in sales, marketing, management, experienced public speaking and human resources. A proven leader with years of effective results selling loans, business to business development.
Overview
14
14
years of professional experience
Work History
Public Relations Executive
Self Employed Services
11.2021 - Current
- Communicated with media weekly to build relationships and optimize press coverage.
- Managed corporate social media accounts, engaging with followers and driving increased website traffic.
- Create and distribute press releases to media outlets.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Produced and distributed internal and external communications.
- Developed brand media relations strategies that bolstered community awareness and knowledge.
- Coordinated press releases and handled press inquires for all clients.
- Created engaging multimedia content for use in digital public relations campaigns, driving greater online engagement from target audiences.
- Generated positive press coverage by pitching compelling stories to national and regional media outlets.
- Collaborated with internal stakeholders to identify newsworthy content and craft compelling press releases.
- Led successful product launches by collaborating with marketing teams to develop integrated communications plans.
- Built strong relationships with journalists through ongoing outreach efforts, resulting in increased opportunities for positive press coverage.
- Enhanced brand reputation by managing crisis communication initiatives.
Loan Officer
Loan Depot
02.2020 - 12.2021
- Refinancing and New Loans.
- All file piling and loan processing.
- All knowledge of general programming.
- 100% Customer Service and satisfaction.
- Answering all inbound calls, making 200 outbound sales lead calls daily.
- Managed $1 million + monthly in loans/ office sales
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
Director of Operations
InStile Capital Consulting & Acquisitions, Inc.
12.2010 - 11.2017
- Privately owned and operated direct sales and marketing firm to represent Comcast, AT&T, Direct TV, Verizon, Direct Energy and T-Mobile.
- Facilitate all aspects of consumer acquisition, retention, market research and brand recognition through B2C and B2B.
- Negotiated favorable contracts with suppliers and vendors, ensuring cost-effective procurement processes.
- Established foundational processes for business operations.
- Overall duties include hiring and management of 100+ employees, responsible for human resources, accounting, sales training, and development of market analysis tools.
- All sales training, development of market analysis tools and maintaining compliance standards.
- Establish strong relationships with external customers to ensure the best value product or service is procured in the most efficient manner.
- Developed and executed marketing concepts and techniques to easily acquire consumers and maintain current customer relations,
- Oversaw sales representatives and taught extensive training.
- Served as the direct liaison between customers and client's alternate channel sales team leads.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Managed all business budgeting, finances, accounting and payroll.
- Propelled sales revenue to over $20M+ yearly on behalf of clients.
Education
B.A. - Public Relations and Marketing
University of Akron
12.2010
Skills
- Finance Operations Management
- Sales Marketing
- Public Speaking
- Business Development
- Customer Service
- Public Relations
- Marketing
- Social Media Strategy
- Crisis Management
- Networking/New Business
Timeline
Public Relations Executive
Self Employed Services
11.2021 - Current
Loan Officer
Loan Depot
02.2020 - 12.2021
Director of Operations
InStile Capital Consulting & Acquisitions, Inc.
12.2010 - 11.2017
B.A. - Public Relations and Marketing
University of Akron
Similar Profiles
El Micoh CadelinaEl Micoh Cadelina
Independent Project Coordinator at Self Employed ServicesIndependent Project Coordinator at Self Employed Services
Olivia FranceschiOlivia Franceschi
Instructor at Self Employed ServicesInstructor at Self Employed Services
Delaney PalenscarDelaney Palenscar
Private Swim Instructor at Self Employed ServicesPrivate Swim Instructor at Self Employed Services
Braden MackeBraden Macke
Landscaper/Odd Jobs at Self Employed ServicesLandscaper/Odd Jobs at Self Employed Services
Owen KucheraOwen Kuchera
Laboratory Intern at UCI ACE LabLaboratory Intern at UCI ACE Lab