Operated point-of-sale system for efficient transaction processing.
Provided exceptional customer service to enhance guest experiences.
Maintained inventory of drinks and food items on the beverage cart.
Spa Coordinator & Front Desk
Pure Vanity Medspa
Scottsdale
02.2025 - 06.2025
Client Scheduling & Appointment Management Proficient in managing high-volume appointment scheduling, calendar coordination, and patient follow-ups using booking software (Mindbody system).
Customer Service & Professional Communication Experienced in greeting clients, handling inquiries, and maintaining a polished, welcoming environment to support client retention and satisfaction.
Administrative & Sales Support Skilled in processing payments, managing inventory, promoting services and products, and supporting daily operations to ensure seamless front desk performance.
STR Host Assistant
Drop Anchor Vacation Rentals
Crystal River
01.2024 - 11.2024
Guest Relations & Hospitality Management Experienced in providing exceptional guest experiences, handling inquiries, check-ins/outs, and resolving issues promptly to maintain high ratings and positive reviews.
Property Maintenance Coordination Skilled in scheduling and overseeing cleaning, repairs, and routine maintenance to ensure properties meet cleanliness and safety standards.
Listing Optimization & Booking Management Proficient in managing short-term rental platforms (Airbnb & VRBO), updating listings, adjusting pricing, and maximizing occupancy through strategic calendar and communication management.
Loan officer assistant
Brokers Choice Processing
Beverly Hills
07.2023 - 02.2024
Loan Processing & Documentation Skilled in preparing, reviewing, and organizing loan application documents to ensure compliance with underwriting and lending guidelines.
Customer Service & Communication Experienced in communicating with clients, gathering necessary documentation, and providing updates throughout the loan approval process.
Data Entry & Financial Software Proficiency Proficient in entering and managing borrower data using loan origination systems (LendingPad & ARRIVE) with a strong attention to accuracy.
Assistant Manager
Clean Juice
Winter Park
05.2021 - 12.2021
Team Leadership & Staff Training Experienced in supervising daily operations, training new employees, and supporting team development to ensure efficient and consistent service.
Inventory Management & Ordering Skilled in tracking inventory levels, placing supply orders, and minimizing waste to support cost-effective operations.
Customer Service & Conflict Resolution Proven ability to handle customer concerns, maintain satisfaction, and promote a positive in-store experience to drive repeat business.
Sales Associate
Palmers Garden and Goods
Orlando
01.2021 - 12.2021
Design Knowledge Skilled in curating both functional and appealing design displays.
Customer Assistance & Sales Experienced in providing personalized customer service, answering questions, and upselling related products to meet sales goals.
Inventory Management & Merchandising Proficient in stocking, organizing, and maintaining displays to ensure product visibility and seasonal relevance.