Morgan Tighe
Amanda
Summary
Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment.
Overview
6
6
years of professional experience
Work History
Office Administrator
Caliber Collision
04.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems with customer and insurance information
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Update all reports weekly needed.
- Coordinate with all Partnered insurance companies for new customer referrals.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Training Center Coordinator
Silco Fire & Security
01.2021 - 04.2023
- Optimized resource allocation by effectively managing budgets, staff, facilities, and equipment within the training center.
- Managed scheduling, logistics, and administration of all training center activities to ensure seamless operations.
- Maintained accurate records of attendance, progress, and certifications for compliance with industry standards and regulations.
- Evaluated trainee progress and provided constructive feedback for continuous improvement and skill development.
- Maintained all Employees state license
- Responded to customer requests for products, services, and company information.
Sales Associate
Coughlin Automotive Group
05.2019 - 01.2021
- Built relationships with customers to encourage repeat business.
- Maintained a clean and inviting showroom environment, showcasing available vehicles attractively optimizing overall customer experience.
- Coordinated test drives scheduling appointments matching interested buyers appropriate models their desired specifications.
- Implemented strategic marketing initiatives to increase showroom traffic and generate leads for the sales team.
- Consistently updating customer records and tracking interactions to enhance overall sales process efficiency.
- Conducted thorough follow-up communication after-sales, ensuring complete satisfaction addressing additional questions or concerns.
Education
High School Diploma -
Liberty Union
Baltimore, OH05-2019
Skills
- Time management
- Administrative support
- Document management
- Customer engagement
- Verbal communication
- Telephone reception
- Document scanning
- Scheduling
- File maintenance
- Payroll
- Calendar management
- Inbound phone call handling
- Expense reporting
Won the yearly Administrative Excellence Award for 2024
* Handled sensitive information with discretion and integrity.
* Reports were updated weekly among with AR record numbers.
* Customer service was served with a high standard for all.
Timeline
Office Administrator
Caliber Collision
04.2023 - Current
Training Center Coordinator
Silco Fire & Security
01.2021 - 04.2023
Sales Associate
Coughlin Automotive Group
05.2019 - 01.2021
High School Diploma -
Liberty Union
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