Morgan Tindall

• Carrying and advancing a charged large diameter hose line into a burning building or onto steep terrain for brushfires.
• Entering buildings under adverse fire conditions.
• Making forcible entry into buildings.
• Searching for fire victims and/or removing victims to safety.
• Working in high, open, and confined places.
• Carrying, raising, and extending ladders to assist victims down ladders and away from danger.
• Carrying heavy equipment and power tools up and down ladders or stairs.
• Perform emergent medical services when authorized and necessary

Collaborated with team members to develop response strategies for various fire scenarios.

• Customer Service at Front Desk Operations
• Coordinate/Schedule surgery schedule for pediatric surgery in-office and provide treatment plans and estimations
• Updating and Maintaining Patient Medical Records
• Organized marketing operations for office and ran social media sites for multiple locations
• Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
• Communicated effectively with staff members of operations, finance and clinical departments.

• Maintained strong knowledge of basic medical terminology to better understand services and procedures.
• Confirm patient appointments and set up schedule for multiple locations while ensuring cancellations are handled appropriately
• Organized employee events and assisted marketing operations
• Filed and tracked insurance claims and communicated claims status to patients.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.

• Coordinate/Schedule surgery schedule for both surgery center and hospital-including sending pre-authorizations
• Updating and Maintaining Patient Medical Records
• Expertly managed planning, scheduling, and coordination of outpatient procedures.
• Verified insurance coverage and obtained pre-authorizations.
• Resolved scheduling conflicts to maintain high-quality patient services.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Managed office logistics by scheduling appointments, maintaining files and collecting payments.

• Maintains confidentiality of all information in accordance with HIPAA
• Prepares a daily schedule for each provider as well as patient charts
• Maintains professional relationship with referring offices
• Worked with manager and supervisor to plan and coordinate production schedules.
• Developed strong working relationships with management and executive team through effective scheduling and communication skills.
• Generated reports and tracked data to monitor operational priorities and scheduling.
• Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.

• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Regulating a Clean and Safe Environment for Animals and Staff per local State guidelines
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Monitored animal playgroups for aggressive behaviors in order to maintain safety of pet participants.
• Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.

• Managing Member Accounts and Financial Records
• Welcoming Members and Servicing Member Requests
• Facility Record Organization and Scheduling
• Answering Front Desk Communications
• Providing Tours of Facilities for New Members
• Assisted in cleanliness and service of cafe bar
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

• Welcoming Members and Servicing Member Requests
• Regulating Standards of the American Red Cross Lifeguard Guidelines
• Improving Safety and Complying with OSHA Safety Guidelines
• Assisting in Clerical Work for Members and Team
• Shared tips with patrons on swimming techniques and strength training.
• Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Attentively monitored swimmers to identify distress.

• Taught daily swim instruction to students varying in ages and skill levels.
• Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
• Prepared equipment before each class class and stored items promptly after classes.
• Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
• Communicated clearly and positively with parents to ensure expectations were met and exceeded.