Morgan Towers
Ridgely,MD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Lifeguard
Coastline Pool Services
03.2022 - 07.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Inspected pools and pools areas for adherence to safety protocols.
- Recorded daily activity logs and incident reports for tracking purposes.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Retail Sales Manager
Carters Inc
08.2019 - 07.2022
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
Retail Sales Associate
Carters Inc
08.2018 - 08.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
No Degree - Nursing
Chesapeake College
Wye Mills, MD05.2024
High School Diploma -
North Caroline High School
Ridgely, MD06.2021
Skills
- Safety Oversight
- Verbal and Written Communication
- Problem-Solving
- Team Collaboration
- Strong Communicator
- CPR and First Aid
- Customer Service
- Delegating Work
Accomplishments
Graduated high school in the top 5% of my class as a certified nursing assistant
Timeline
Lifeguard
Coastline Pool Services
03.2022 - 07.2022
Retail Sales Manager
Carters Inc
08.2019 - 07.2022
Retail Sales Associate
Carters Inc
08.2018 - 08.2019
No Degree - Nursing
Chesapeake College
High School Diploma -
North Caroline High School
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