Morgan Tucker
Orange,Tx
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
General Manager
Ouachita Trailer Sales, LLC
12.2022 - Current
- Oversee all day-to-day operations
- Communicate with customers via phone, email, marketplace
- Maintain customer relations
- Complete Texas and out of state trailer sales
- Manage all inventory, receive weekly loads, and set up transport
- Processes all customer quotes and business transactions.
- Set sales goals
- Track market developments
- Develops and maintains marketing & advertising strategies
- Oversee warranty claims
- Prepare commission reports, budget reports, income reports
- Responsible for hiring and training of all new personnel
- Reconcile accounts in Quickbooks
- Manage Quickbooks company file.
Office Manager
Tri-Tex Manufacturing, LLC
08.2021 - 11.2022
- Handle incoming calls and monitor communications through email
- Keep QuickBooks company file updated daily and input all company transactions
- Create job plans for work completed through machine shop and fabrication shop
- Accounts Receivable; Invoice completed jobs and receive payments on those jobs
- Accounts Payable; Sort through mail, enter and pay bills
- Payroll: Input employee timecards and transfer direct deposits
- Collect credit card receipts, input charges, and pay statements
- Update and manage customer portals
- Create purchase orders and communicate with vendors
- Handle shipping and receiving
- Order and maintain office supplies/equipment
- Customer service; assist walk-in customers.
Buyer / Warehouse Manager
24 Hr Safety, LLC
06.2019 - 08.2021
- Work directly with vendors, obtain product info and availability
- Establish new suppliers by interviewing various suppliers
- Look for new products and keep up to date information on refinery requirements
- Effectively manage all purchase orders and purchase order processes
- Purchase all office supplies
- Conduct transfers and deliveries between different locations
- Communicate information and updates via regular meetings and one-on-one support to continuously improve warehouse operations
- Take customer calls, answering questions and taking orders
- Data entry, input of merchandise, and pricing information
- Oversee all warehouse activities, including shipping and receiving, handling, and storage
- Ensure safe working conditions while loading and unloading all shipments with forklift
- Conduct ladder and warehouse inspections and checklists
- Run daily/monthly inventory and valuation reports
- Conduct daily cycle counts and adjustments
- Tracked goods in route to their destinations and worked with dispatchers and drivers to expedite orders.
Farm Manager / Equine Caregiver
T2 Arena & Event Center
08.2017 - 04.2019
- Routine feeding, grooming, exercising
- Treating, and hauling cows/horses on the ranch
- Planned daily activities, picked up hay, feed, medicine, and transported horses to and from the Vet clinic
- Assisted with building fence, operating farm equipment (tractor, backhoe, auger), and maintained the grounds
- Organized rodeo events assigned horse stalls, electrical hookups, and collected fees from each contestant.
Large Animal Veterinarian Technician
Delta Equine Center
05.2016 - 08.2017
- Communicate daily with pet owners concerning pet appointments, treatments, and billing
- Conducted thorough physical examinations of animals by taking and recording basic vital signs such as respiration rate, pulse, and temperature
- Generated animal treatment records and performed, tracked, and scheduled follow-ups
- Placed IV catheters, completed x-rays, and cleaned surgical sites to prepare for procedures
- Supported animal surgeries by maintaining surgical equipment, preparing animals for procedures, and monitoring animal condition following surgery
- Stocked veterinary rooms with drugs and supplies to keep optimal inventory levels
- Monitored hospitalized patients for treatment progress and concerning changes
- Assisted DVM with procedures such as dentistry and support work such as administering anesthesia and obtaining samples for laboratory testing.
Teacher / Office Assistant
Brighter Beginnings Childcare
08.2015 - 05.2016
- Taught afterschool kids, toddlers, and took care of the nursery babies
- Communicated with parents about each child’s behavior, daily activities, and well-being
- Scheduled and coordinated parent meetings, prepared lesson plans, and distributed mail and other supplies
- Assisted with office work, answered the phone, created lesson plans, and checked the kid’s attendance
- Shopped for groceries, picked up school supplies, and made bank deposits.
Education
Associate Degree in Applied and Natural Science / General Studies -
McNeese State University
Lake Charles, LASkills
- Sales expertise
- Customer Retention
- Distribution Management
- Staff Development
- Sales Analysis
- Marketing Strategies
- Staff hiring
- Purchasing and planning
- Quality Management
- Logistics
- Business Development
Organizations
- Member of the Rotary Club of Orange
- Member of the Chamber of Commerce
References
Available upon request
Timeline
General Manager
Ouachita Trailer Sales, LLC
12.2022 - Current
Office Manager
Tri-Tex Manufacturing, LLC
08.2021 - 11.2022
Buyer / Warehouse Manager
24 Hr Safety, LLC
06.2019 - 08.2021
Farm Manager / Equine Caregiver
T2 Arena & Event Center
08.2017 - 04.2019
Large Animal Veterinarian Technician
Delta Equine Center
05.2016 - 08.2017
Teacher / Office Assistant
Brighter Beginnings Childcare
08.2015 - 05.2016
Associate Degree in Applied and Natural Science / General Studies -
McNeese State University
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