Morgan Upton
Inola,OK
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level RBT position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Kindergarten Teacher/SPED Teacher
Inola Public Schools
07.2022 - Current
- Utilized assessment data to modify instruction and target areas of weakness for individual students.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Arranged parent-teacher conferences to address student progress and collaboratively set goals for areas of improvement.
- Promoted a positive learning environment with the use of collaborative group work and hands-on activities.
- Built positive relationships with students and families for safe, trusted learning support.
- Teamed with other professionals to enhance student learning experiences.
- Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
- Increased parent involvement through regular communication, parent-teacher conferences, and workshops.
Customer Service Representative
MoJack Distributors
01.2020 - 05.2022
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Met customer call guidelines for service levels, handle time and productivity.
- Responded proactively and positively to rapid change.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Educated customers about billing, payment processing and support policies and procedures.
- Utilized customer service software to manage interactions and track customer satisfaction.
Front Desk Attendant
Sky Fitness & Wellbeing
08.2018 - 01.2020
- Developed and maintained positive relationships with guests for satisfaction.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Attended to front office needs by greeting visitors and providing assistance.
- Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
Master of Science - Teaching, Learning And Leadership SPED Focused
Oklahoma State University
Stillwater, OK07.2025
Bachelor of Science - Exercise Science
Wichita State University
Wichita, KS12.2022
High School Diploma -
Lincoln Christian School
Tulsa, OK05.2019
Skills
- Team Collaboration
- Assignment Grading
- Organizational and Planning Skills
- Elementary Education
- Individual Student Instruction
- Individualized Education Plans
- Early Childhood Development
- Parent-Teacher Conferences
- Lesson Planning
- Caring and Empathetic Demeanor
- Communication and Interpersonal Skills
Timeline
Kindergarten Teacher/SPED Teacher
Inola Public Schools
07.2022 - Current
Customer Service Representative
MoJack Distributors
01.2020 - 05.2022
Front Desk Attendant
Sky Fitness & Wellbeing
08.2018 - 01.2020
Master of Science - Teaching, Learning And Leadership SPED Focused
Oklahoma State University
Bachelor of Science - Exercise Science
Wichita State University
High School Diploma -
Lincoln Christian School
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