MORGAN VANDERVOORT
Latham
Summary
Dynamic Patient Support Specialist with a proven track record at Image Care, excelling in insurance verification and patient advocacy. Adept at utilizing electronic health record systems to enhance patient satisfaction and ensure confidentiality. Recognized for exceptional communication skills and a commitment to policy adherence, fostering trust and clarity in patient interactions.
Overview
2
2
years of professional experience
Work History
Patient Support Specialist
Image Care
Latham
01.2023 - Current
- Assisted family members in comprehending loved ones' conditions and treatment plans.
- Performed administrative tasks, including appointment scheduling and insurance verification.
- Interpreted patient needs, provided service information, and addressed health care inquiries.
- Demonstrated proficiency in electronic health record systems to ensure accurate documentation.
- Utilized effective communication skills to convey information clearly to patients and caregivers.
- Adhered to HIPAA regulations when managing sensitive patient information.
- Use of systems such as Allscripts PM, Centricity Ris, and Payer Path
Education
Associate in Science (A.S.) - Health Science
Hudson Valley Community College
Troy, New York05.2021
Skills
- Follow-up coordination
- Patient confidentiality
- Insurance verification
- Electronic health records
- Appointment scheduling
- Medical terminology
- Policy adherence
- Patient satisfaction
- Patient advocacy
- Excellent communication
- Problem-solving abilities
- Multitasking Abilities
References
Lindsay Ogden, Image Care, Supervisor Of Operations, (518) 505-6685, logden@communitycare.com
Timeline
Patient Support Specialist
Image Care
01.2023 - Current
Associate in Science (A.S.) - Health Science
Hudson Valley Community College
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