Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Morgan Venable

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Barista

Philz Coffee
09.2022 - Current
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Learned special recipe items and seasonal offerings to meet customer needs best.
  • Being kind and keeping it real!
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Membership Sales Representative

Crunch Fitness
02.2021 - 09.2021
  • Generated leads by researching potential clients and identifying key decision-makers to approach.
  • Enhanced customer satisfaction with personalized service, understanding individual needs, and offering appropriate membership plans.
  • Collaborated with team members to achieve monthly sales targets and consistently exceeded expectations.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Pursued existing and potential customers by phone, email and text message to generate leads and close sales.

Sales Associate

PacSun-Pacific Sunwear
11.2018 - 06.2021
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
  • Promoted store loyalty program to customers, resulting in increased membership sign-ups and repeat business.
  • Streamlined shipment processing by implementing efficient sorting and labeling techniques.
  • Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.

Shift Leader

Chick-fil-A
04.2020 - 02.2021
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
  • Streamlined inventory management processes, reducing waste and optimizing stock levels.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced crew performance by implementing effective training strategies and customized lesson plans.

Education

Associate of Arts - Communications

Long Beach City College
Long Beach, CA
06.2024

Skills

  • Active Listener
  • Friendly and Outgoing
  • Customer Oriented
  • Team Player
  • Resourceful
  • Adaptable
  • Organizational skills
  • Leadership
  • Interpersonal skills
  • Positive
  • Inventory Control

References

References available upon request.

Timeline

Barista

Philz Coffee
09.2022 - Current

Membership Sales Representative

Crunch Fitness
02.2021 - 09.2021

Shift Leader

Chick-fil-A
04.2020 - 02.2021

Sales Associate

PacSun-Pacific Sunwear
11.2018 - 06.2021

Associate of Arts - Communications

Long Beach City College

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Morgan Venable