Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MORGAN WAGGONER

Des Moines,IA

Summary

Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Hardworking and reliable person with strong ability in communication and Microsoft excel,word,and outlook. Offering wonderful . Highly organized, proactive and punctual with team-oriented mentality. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Treatment Associate

Woodward Resource Center
WOODWARD, IA
04.2023 - 09.2024
  • Restocked supplies and cleaned equipment between patients.
  • Incorporated outside records into charts and EHR.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Participated in weekly clinical team meetings to discuss cases and develop treatment plans.
  • Collaborated with healthcare teams to determine needs and support daily objectives.
  • Assisted administrative departments with paperwork, errands and other clerical duties.
  • Collected and compiled data to document performance or assess program quality.
  • Maintained compliance with HIPAA protocols to safeguard patient privacy.
  • Greeted, guided and offered assistance to patients and visitors.
  • Documented notes during patient visits.
  • Worked on variety of projects to provide supplemental support to unit staff and enhance department.
  • Maintained accurate records of client progress notes and other documentation required by the agency.
  • Monitored health and well-being of clients and reported significant health changes.
  • Performed basic, non-invasive medical assistant duties.
  • Supported nursing staff in day-to-day operations.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.

HOST

Applebee's
ANKENY, IA
09.2023 - 01.2024
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Stocked server areas with supplies before, during and after shifts.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Informed patrons of specialties and features.
  • Built positive relationships with other front-of-house and kitchen staff.

Education

High School Diploma -

Ankeny High School
Ankeny, IA
05-2020

Some College (No Degree) - Criminal Justice

DMACC
Ankeny, IA

Skills

  • Individual Counseling
  • Behavioral Intervention
  • Clinical Documentation
  • Substance Abuse Treatment
  • Inventory Management
  • HIPAA Compliance
  • Medical Billing
  • Data Entry
  • Medical Terminology
  • CPR
  • Patient Bathing
  • Electronic Medical Records
  • Vital Sign Monitors
  • Medical Records Management
  • Patient Toileting
  • Professional Bedside Manner
  • Compassionate
  • Vital Sign Monitoring
  • Inventory and Supply Management
  • Medical Terminology Proficiency
  • Fluent iN FRENCH, ASL

  • Valid IOWA Driver's License
  • Customer Service
  • Stocking Supplies
  • Customer Relationship Management (CRM)

Languages

french
Limited
asl
Professional

Timeline

HOST

Applebee's
09.2023 - 01.2024

Treatment Associate

Woodward Resource Center
04.2023 - 09.2024

High School Diploma -

Ankeny High School

Some College (No Degree) - Criminal Justice

DMACC

Similar Profiles

CREATE PROFILE
MORGAN WAGGONER