Morgan Waits
South Bend,IN
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
20
20
years of professional experience
Work History
Custodian
Ironwood United Pentecostal Church
10.2020 - Current
- Empty trash cans and recycling bins to keep building clean and free of germs.
- Maintain clean and comfortable environments in offices, kitchens, and restrooms by vacuuming, cleaning windows, mopping, and dusting.
- Maintain a well-organized supply closet for easy access to necessary tools.
- Replace and refilled paper towel and toilet paper dispensers for users convenience.
- Enhance cleanliness and safety by regularly sanitizing high-touch areas.
Receptionist
Seymour Eye Clinic
09.2014 - 06.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Worked closely with insurance checking client benefits, coverage, and copays.
Food Service Worker
Schneck Medical Center
08.2012 - 08.2013
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Preschool Teacher
Seymour Christian Church
06.2010 - 08.2012
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Sandwich Artist
Subway
12.2005 - 06.2010
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
Dental Assistant Certificate - Dental Assisting
Indiana Dental Academy
Indianapolis05-2010
No Degree - Music
Indiana Bible College
Indianapolis, INHigh School Diploma -
Seymour Christian Academy
Seymour, IN05-2008
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
Timeline
Custodian
Ironwood United Pentecostal Church
10.2020 - Current
Receptionist
Seymour Eye Clinic
09.2014 - 06.2020
Food Service Worker
Schneck Medical Center
08.2012 - 08.2013
Preschool Teacher
Seymour Christian Church
06.2010 - 08.2012
Sandwich Artist
Subway
12.2005 - 06.2010
Dental Assistant Certificate - Dental Assisting
Indiana Dental Academy
No Degree - Music
Indiana Bible College
High School Diploma -
Seymour Christian Academy
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