Morgan Warden
Clarksville,Tennessee
Summary
With a proven track record at Assured Heating and Cooling, I enhanced HVAC system efficiency and mentored junior technicians, showcasing my expertise in technical troubleshooting and strong leadership. My proficiency in HVAC and Refrigeration Systems, combined with a customer-focused approach, consistently contributes to exceeding profitability targets and achieving high levels of client satisfaction.
Overview
11
11
years of professional experience
Work History
HVAC Contractor
Assured Heating and Cooling
Clarksville, TN
03.2017 - Current
- Improved HVAC system efficiency by conducting regular maintenance and troubleshooting tasks.
- Educated clients on best practices for maintaining their HVAC systems, contributing to prolonged lifespan and reduced costs over time.
- Conducted thorough diagnostics on malfunctioning systems, identifying root causes and implementing effective repairs to restore functionality swiftly.
- Mentored junior technicians in best practices relating to installation techniques, diagnostic procedures, and other aspects of the HVAC trade for their professional development.
- Managed project budgets carefully, tracking expenses accurately against estimates which contributed towards profitability targets.
- Reduced errors in installations by implementing strict quality control measures and conducting thorough inspections.
- Attended trade shows and networking events, connecting with industry peers and staying informed about emerging trends and technologies in the field.
- Utilized industry-specific tools and equipment proficiently to complete installation tasks in accordance with established guidelines effectively.
- Coordinated scheduling for multiple projects simultaneously, maximizing efficiency and minimizing downtime between jobs.
- Reviewed blueprints and specifications prior to installations, identifying potential issues or discrepancies early on in the process.
- Led a team of installers, ensuring timely completion of projects and maintaining high levels of customer satisfaction.
- Installed complete systems at new residential and business construction sites.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
HVAC Residential Installer
Dawson & Dawson
Clarksville, TN
04.2016 - 12.2017
- Maximized equipment lifespan by carefully assessing each installation site and making recommendations for optimal placement and setup.
- Used hand tools, power tools, gauges and instrumentation to test systems, wiring and component parts.
- Performed regular maintenance checks on installed systems to proactively address potential issues before they escalated into costly repairs or replacements for customers.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Collaborated effectively with architects, engineers, electricians, and other construction professionals during large-scale projects, ensuring smooth coordination and successful outcomes.
HVAC Sales/Sales Management Assistant
Comfort Supply
Clarksville, TN
03.2015 - 04.2016
- Supported contract negotiations with clients by providing necessary documentation, background information, and pricing details as needed.
- Maintained up-to-date knowledge of product offerings, ensuring accurate representation during client interactions.
- Handled incoming customer inquiries promptly, providing exceptional service while also uncovering additional sales opportunities.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
HVAC Technician
ABC Fuel
Gallatin, TN
02.2013 - 03.2015
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Optimized climate control systems for peak performance with regular calibration and adjustments.
- Reduced downtime, performed emergency repairs on critical HVAC systems.
- Conducted detailed diagnostics to identify and fix complex HVAC system faults, improving operational reliability.
Education
High School Diploma -
Clarksville High School
Clarksville, TN05.2005
Skills
- HVAC and Refrigeration Systems
- EPA requirements knowledge
- Cooling systems maintenance
- Refrigeration system evacuation
- Heating principles knowledge
- Duct Sizing and Design
- Technical Troubleshooting
- Recovering and recycling
- Customer-focused
- Licensed Refrigeration Technician
- Valid TN driver's license
- Troubleshooting expertise
- HVAC change-out procedures expert
- HVAC installation and maintenance
- Repairs and troubleshooting
- Time Management
- Piping and Brazing
- Attention to Detail
- Air conditioning knowledge
- Electrical and pneumatic controls
Timeline
HVAC Contractor
Assured Heating and Cooling
03.2017 - Current
HVAC Residential Installer
Dawson & Dawson
04.2016 - 12.2017
HVAC Sales/Sales Management Assistant
Comfort Supply
03.2015 - 04.2016
HVAC Technician
ABC Fuel
02.2013 - 03.2015
High School Diploma -
Clarksville High School