Morgan Waters
Cincinnati,OH
Summary
Hardworking employee enthusiastic about learning the medical imaging field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Emergency Services Representative
Cincinnati Children's Hospital
07.2024 - Current
- Coordinated patient admissions, transfers, and discharges with nursing staff for smooth transitions within the hospital setting.
- Provided exceptional customer service to diverse populations, accommodating language barriers or special needs when necessary during the registration process.
- Assisted with patient discharge procedures, ensuring all necessary paperwork was completed and properly filed for future reference.
- Contributed to a positive workplace environment by consistently displaying professionalism and empathy towards patients and colleagues.
- Enhanced patient satisfaction by providing timely assistance and addressing their concerns during the registration process.
- Supported emergency room efficiency by promptly registering incoming patients and accurately entering relevant medical history information into the system.
- Facilitated clear communication among team members by acting as a reliable liaison between administrative personnel, medical professionals, and patients.
Server
Buffalo Wild Wings
02.2024 - 05.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
FOH Manager, Server, Cashier
Skyline Chili
10.2020 - 02.2024
- Increased repeat business by creating personalized interactions with guests and recognizing loyal customers'' preferences.
- Maintained a safe, secure, and sanitary work environment for all employees and guests by adhering to established guidelines and protocols.
- Performed cash handling activities and secured nightly bank deposits.
Education
Bachelor of Science - Nutritional Science
Ohio University
Athens, OHBachelor of Science - Advanced Medical Imaging Technology
University of Cincinnati
Cincinnati, OH08-2027
High School Diploma -
Mercy McAuley High School
Cincinnati, OH05-2023
Skills
- Strong work ethic
- Customer service
- Listening skills
- Excellent communication
- Computer skills
- Team collaboration
- Records management
- Multitasking and organization
- Empathy
Certification
- State Tested Nurses Aide, Issued by Butler Tech Technical College, August 2021
Timeline
Emergency Services Representative
Cincinnati Children's Hospital
07.2024 - Current
Server
Buffalo Wild Wings
02.2024 - 05.2024
FOH Manager, Server, Cashier
Skyline Chili
10.2020 - 02.2024
- State Tested Nurses Aide, Issued by Butler Tech Technical College, August 2021
Bachelor of Science - Nutritional Science
Ohio University
Bachelor of Science - Advanced Medical Imaging Technology
University of Cincinnati
High School Diploma -
Mercy McAuley High School
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