Morgan Weirich
Kingsland,GA
Summary
Adaptable assistant general manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.
Overview
13
13
year of professional experience
1
1
Certification
Work History
Assistant General Manager
Freddy's Frozen Custard & Steakburgers
Kingsland, GA
11.2023 - 06.2024
- Monitored inventory levels and placed orders for new stock as needed.
- Analyzed sales data to identify trends and opportunities for growth.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Ensured that customer service standards were met or exceeded at all times.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
Kitchen Manager
Lakes Crossing Senior Care
Kingsland, GA
04.2023 - 11.2023
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Assisted in developing menus according to seasonal availability of ingredients as well as customer preferences.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
Education
Some College (No Degree) - Culinary Arts
Southwest Wisconsin Technical College
Fennimore, WISkills
- Employee Relations
- Operations Management
- Training and development skill
- Team leadership strength
- Employee Scheduling
- Inventory Control
- Vendor Relationship Management
- Staff Development
- Workflow Coordination
- Financial Reporting
- Sales Forecasting
- Staff Management
- Customer Retention
- Food safety and sanitation
- KPI Tracking
- Quality Assurance
- Payroll Administration and Timekeeping
- Staff Scheduling
- Employee reviews
- Team building
- Supervision and training
- Team Leadership
- Staff hiring
- Problem-solving abilities
- Cross-functional team management
- Professionalism
- Interpersonal Communication
- P&L Management
- P&L Administration
- Hiring and Onboarding
- Time Management
Certification
- Manager Servsafe Certificate
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Work-life balanceCareer advancementPaid time offCompany CultureTeam Building / Company RetreatsHealthcare benefitsTimeline
Assistant General Manager
Freddy's Frozen Custard & Steakburgers
11.2023 - 06.2024
Kitchen Manager
Lakes Crossing Senior Care
04.2023 - 11.2023
Some College (No Degree) - Culinary Arts
Southwest Wisconsin Technical College