Morgan Wells
Kansas City,MO
Summary
Attentive Veterinary Assistant passionate about promoting animal health and extending lives of pets. Dedicated and focused professional with 5 years of experience assisting veterinarians in examining animals to determine nature of illnesses or injuries. Comfortable restraining and holding animals for extended periods of time as well as drawing blood, placing catheters, and working with aggressive animals. I have received my certification though Pennfoster University.
Overview
11
11
years of professional experience
Work History
Veterinary Assistant
Gladstone Animal Clinic
Gladstone, MO
06.2019 - Current
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Documented and tracked treatment activities.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Clipped animals' claws
- Advised clients on animal care, nutrition and behavior problems.
- Collected fluids from animals for laboratory testing.
- Interpreted lab results for heartworm testing, parasites and skin scrapings.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Handled and restrained animals following safety requirements and procedures.
- Supported euthanasia procedures and disposal following regulations and owner preferences.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
- Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
- Restocked and sanitized exam rooms for ample supplies and disease control.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Trained new veterinary staff on office procedures and requirements.
- Obtained information and history from clients to maintain medical charts.
- Sterilized and maintained veterinary care instruments and equipment.
- Assisted veterinarians in examining animals.
- Monitored post-surgical pet care and administered medication under vet direction.
- Released patients to owners with care directions from veterinary staff.
- Delivered emergency first aid to sick or injured animals.
Bartender
Chili's Restaurant
Kansas City, MO
03.2013 - Current
- Trained new bartenders on drink preparation and upselling techniques.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Balanced daily registers and generated sales reports for management.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Poured wine, beer and cocktails for patrons.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Planned and coordinated special events to boost customer numbers and profits.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Education
High School Diploma -
Winnetonka High School
Kansas City, MO05.2011
Some College (No Degree) - Veterinary Technology
Maplewoods
Kansas CitySkills
- Pre-Anesthetic Preparation
- Appointment Scheduling
- Equipment Preparation
- Examination Room Oversight
- Emergency Response
- Immunization Administration
- Sales and Upselling
- Time Management
- Proper Animal Restraint
- Diagnostic Testing
- Client Education
- Medication Administration
- Post-surgical Monitoring
- Verbal and Written Communication
- Patient Recordkeeping
- Cleaning and Sanitizing
- Animal Euthanasia Assistance
- Customer Billing
- Patient Check-Ins
- Fecal, Urine and Blood Testing
- Wound Care
- Venipuncture and Phlebotomy
- Customer Service
- Medical Terminology
- Vital Signs Measurement
- Basic Animal Care
- Patient Care Monitoring
- Patient Discharge
Leadership
- Lead assistant 2021-current
In charge of making sure the staff stays on task during the work day. Answering questions or concerns with the staff to make sure they are safe and comfortable in there position. Addressing concerns though management to the staff in regards to daily activities.
- training coordinator 2021-current
training new staff members to make sure they can preform there jobs safely. Going over vaccine protocols, record keeping, client communication, emergency training, x-ray training, and schedule making.
Timeline
Veterinary Assistant
Gladstone Animal Clinic
06.2019 - Current
Bartender
Chili's Restaurant
03.2013 - Current
High School Diploma -
Winnetonka High School
Some College (No Degree) - Veterinary Technology
Maplewoods
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