Morgan West
Shepherdsville,KY
Summary
Responsible Patient Care Assistant enthusiastic about supporting best practices in hospital operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance and service. Resourceful professional and collaborative team player.
Overview
10
10
years of professional experience
Work History
Logistics Specialist
TFI
07.2018 - Current
- Responsible for the oversight of several transportation accounts
- Communicating effectively with carriers, drivers, customers, and potential customers
- Developing and implementing transportation policies and procedures
- Addressed customer complaints
- Explaining and negotiating contract terms, and pricing with drivers and vendors.
Pharmacy Technician
Walgreens
10.2019 - 02.2022
- Accurately prepared medications using proper technique, calculations, and precautions
- Maintained documentation of all customer and medical records
- Maintained accurate record of inventory, and rotated product when needed
- Trained new employees on proper protocol and safety guidelines
- Responded to emails and resolved any internal issues with employee records, scheduling, and training maintenance.
Pharmacy Technician
CVS Pharmacy
05.2017 - 04.2018
- Accurately prepared medications using proper technique, calculations, and precautions
- Maintained documentation of all customer and medical records
- Maintained accurate record of inventory, and rotated product when needed
- Trained new employees on proper protocol and safety guidelines
- Worked closely with insurance companies to resolve any issues that arose
- Responded to emails and resolved any internal issues with employee records, scheduling, and training maintenance.
CNA
Baptist Health Neonatal
08.2014 - 05.2017
- Maintained a clean and safe work environment
- Kept accurate documentation of patient's vital and necessary information
- Supported expecting mother's through the birthing process
- Conducted required lab work for patients
- Assisted ward manager with various clerical tasks (i.e
- Billing, filing, data entry).
Education
Skills
- Well versed in email and phone etiquette
- Comfortable with Excel and Power Point
- Motivated and able to prioritize tasks
- Detail oriented
- Able to multi-task
- Able to communicate easily and effectively
- Coordinating transportation
- Increasing efficiency and productivity
- Resolving Problems
- Shipping coordination
- Prescription Filling
- Billing support
Awards
- Better Care Award
- Company's Top Five
References
References available upon request
Accomplishments
- Better care awards
- Top five in company
Timeline
Pharmacy Technician
Walgreens
10.2019 - 02.2022
Logistics Specialist
TFI
07.2018 - Current
Pharmacy Technician
CVS Pharmacy
05.2017 - 04.2018
CNA
Baptist Health Neonatal
08.2014 - 05.2017
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