MORGAN WHITAKER
Atlanta,GA
Summary
Accomplished Phlebotomist with over four years of customer service experience. Delivered high-quality service through effective communication and attention to detail, while training new staff and upholding healthcare regulations. Focused on creating a clean and organized workspace to enhance operational efficiency.
Overview
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Phlebotomist
CSL Plasma
Atlanta, GA
01.2023 - 08.2026
- Collected blood samples accurately from donors following safety protocols.
- Prepared and labeled specimens for testing in compliance with regulations.
- Maintained cleanliness and organization of the phlebotomy area to ensure efficiency.
- Assisted in training new staff on proper phlebotomy techniques and procedures.
Server / Bartender
Zari Restaurant & Bar
Atlanta, USA
04.2024 - 08.2025
- Delivered exceptional customer service in fast-paced restaurant and bar environment.
- Processed food and drink orders with precision and speed.
- Built rapport with regular customers to enhance guest experience.
- Handled cash and POS transactions.
- Cultivated strong relationships with regular customers to elevate overall guest experience.
- Worked in a restaurant and bar environment, serving customers and managing orders.
Customer Service Associate
United States Post Office
Fayetteville, USA
02.2019 - 05.2021
- Assisted customers with mail, packages, and shipping services, ensuring satisfaction and timely delivery.
- Handled transactions with precision, contributing to a smooth customer experience.
- Maintained attention to detail in a structured, high-responsibility environment, minimizing errors.
- Adhered to established policies and procedures in daily operations.
- Processed mail for government postal service.
Sales Associate
Macys
Atlanta, USA
04.2017 - 05.2019
- Greeted customers, responded to inquiries, engaged customers with merchandise, and provided exceptional customer service.
- Directing customers to merchandise within the store.
- Focused on reaching sales targets through strategic planning and teamwork.
- Operating cash registers, managing financial transactions, and balancing drawers.
- Worked in a high-traffic retail department store environment to assist customers.
- Maintained and organized merchandise displays to enhance visual appeal and attract customer interest.
- Retail department store.
Education
Bachelor’s Degree - Psychology
University of West Georgia
Carrollton, GA 08.2024 - 08.2026
Phlebotomy Certification -
Oquirrh Mountain Phlebotomy School LLC
High School Diploma -
Langston Hughes Highschool
Skills
- Blood collection
- Phlebotomy techniques
- Specimen labeling
- Patient care
- Healthcare regulations
- Staff training
- Time management
- Effective communication
- Patient interaction
Timeline
Bachelor’s Degree - Psychology
University of West Georgia
08.2024 - 08.2026
Server / Bartender
Zari Restaurant & Bar
04.2024 - 08.2025
Phlebotomist
CSL Plasma
01.2023 - 08.2026
Customer Service Associate
United States Post Office
02.2019 - 05.2021
Sales Associate
Macys
04.2017 - 05.2019
Phlebotomy Certification -
Oquirrh Mountain Phlebotomy School LLC
High School Diploma -
Langston Hughes Highschool