Student Assistant
Georgia state university housing
Lithonia, GA
10.2024 - Current
- Modernized housing operations by transitioning to digital record management, improving document retrieval efficiency and student service delivery
- Partnered with residence life teams to enhance administrative workflows, resulting in improved student satisfaction and streamlined housing processes
- Managed digital student housing records system, improving data accessibility and processing efficiency while maintaining secure documentation standards
- Enhanced student check-in procedures through digital solutions, minimizing wait times and boosting satisfaction during peak enrollment periods
- Fostered effective communication between housing staff and residents, resolving inquiries promptly and ensuring smooth residential operations
- Implemented paperless documentation workflow for housing applications, streamlining processes and improving data retrieval capabilities
