Morgan Wilson
Terre Haute,IN
Summary
Award winning, dedicated, hard driving small business owner and leader with a love for mental health and community engagement to support causes of all forms. Energetic passionate personality is beneficial in developing personal relationships and managing interpersonal skills that build business and community programs in many forms. Highly motivated professional with articulate ideas geared to create opportunities and change for people of all walks of life within the community. Multi-talented with gifts such as: communication, marketing, event programming, relationship building, resource configuration, fundraising/grant proposals, business operations, mentorship, leadership, and much more. Years of entrepreneurship, challenging circumstances, and personal development have led to receiving awards and accomplishments such as Chamber of Commerce 12 Under 40 Award, Hamilton Center Volunteer of the Year Award, Trainer of the Year Award twice, as well as a few others. Coming packed with a punch of testimony, experience, and grit that allows completion of any task, job, or opportunity placed in the road ahead!
Overview
5
5
years of professional experience
1
1
Certification
Work History
TMS Technician
Harsha Outpatient Services
06.2024 - Current
- Conducted regular inspections of TMS equipment to ensure optimal performance levels during treatment sessions.
- Ensured compliance with all regulatory requirements related to TMS therapy, including HIPAA regulations, licensing standards, and safety guidelines.
- Provided exceptional customer service throughout all stages of the TMS experience, fostering strong relationships with patients and their families.
- Improved patient outcomes by administering safe and effective TMS treatments according to established protocols.
- Stayed current on emerging research in the field of TMS therapy, incorporating new techniques and protocols into daily patient care.
- Adhered to strict safety guidelines when operating TMS equipment, minimizing risk factors for both patients and staff members.
- Enhanced the efficiency of TMS operations by maintaining clean and organized workspaces and equipment.
- Promoted a culture of open communication by actively participating in staff meetings and sharing feedback on clinic operations and policies.
- Assisted in the evaluation of new technology related to TMS treatments, providing feedback on usability and effectiveness.
- Supported continuous improvement initiatives within the clinic by suggesting process improvements based on hands-on experience with patients and equipment.
- Optimized the efficacy of TMS treatments through continuous professional development in the field of neuromodulation therapies.
- Participated in interdisciplinary meetings with other healthcare providers, sharing insights on patient progress and adjusting treatment plans as needed.
- Contributed to a positive team environment by collaborating with colleagues on treatment plans and patient care.
- Demonstrated empathy towards patients undergoing mental health challenges while administering effective treatments to improve their quality of life.
- Increased patient satisfaction levels by providing thorough explanations of TMS procedures, benefits, and potential side effects.
- Streamlined appointment scheduling processes by coordinating closely with office administrators and patients'' healthcare teams.
- Displayed exceptional attention to detail in documenting patients'' treatment progress, facilitating effective communication among all members of the healthcare team.
- Ensured patient comfort during TMS sessions, addressing any concerns or questions prior to treatment.
- Maintained accurate records of each treatment session, ensuring that all data was available for future reference or research purposes.
- Cleaned and sterilized instruments, equipment and surfaces.
- Monitored patient vital signs, lab results and other indicators of health.
- Maintained accurate patient charts and medical records.
- Cared for patients by providing personal assistance and ambulation.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Utilized medical software to document and track patient progress.
- Participated in hospital and clinic staff meetings to discuss patient care.
- Operated and maintained medical equipment used to diagnose and treat patients.
- Advised patients and families on health topics pertinent to care and treatment.
- Evaluated patient histories and medical records for accuracy and completeness.
- Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
Mental Health Technician
Harsha Behavioral Center
08.2023 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Charted on each patient daily.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Treated clients and families with respect and dignity.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Organized recreational activities to assist in patient recovery.
- Collaborated closely with mental health professionals with treatment plan implementation.
Mental Health Technician
Hamilton Center Inc
01.2023 - 12.2023
- Interact with, educate, and supervise adults, individually or in group's setting, providing therapeutic environment's.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Charted on each patient daily.
- Took and monitored vital signs, managed patient behavior.
- Counseled and mentored clients on substance use and life choices.
- Assist with admission and discharge of consumers as assigned using electronic medical record format.
- Interact appropriately with consumers, visitors, family members and providers in confidential, therapeutic, ethical and responsible manner amongst many other ethical responsibilities within scope of consumer care.
Owner/Operator
Phoenix Elite Gym
10.2020 - 11.2023
- Managed day-to-day business operations.
- Conducted community workshops to promote different programs and educate public on available services.
- Developed presentations for public events, community groups, women's events, and school assemblies.
- Consulted with customers to assess needs and propose optimal solutions for their health and fitness goals.
- Planned and delivered numerous activities and special events for facility and community programs and services.
- Designed specific workout systems for individual clients based on performance ability.
- Consulted with clients to define personal health needs, formulate effective fitness, nutritional or rehabilitation plans and improve overall well-being.
- Developed and implemented fundraising approaches for numerous facility and community projects.
- Trained and motivated coaches to perform daily business functions.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Conducted on-site seminars and workshops to generate interest in new club activities.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Created and monitored promotional marketing approaches to increase sales and profit levels while maintaining company image and purpose.
- Developed, planned and led personal and group fitness sessions types such as: strength training, cardio vascular, hiit, and many more exercises and stretching programs.
- Remained up-to-date on current trends and obtained many minor certifications within the fitness industry to optimize customer experience.
- Maintained up-to-date administrative records to monitor operational conditions.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Built customer loyalty by smoothly executing training initiative while recruiting more new participants each month with expertise in relationship-building and personal training.
- Maintained cleanliness of gym facilities, mirrors, floors, fitness equipment, and also all required reoccurring maintenance of each machine.
- Educated gym members about correct use of weight, injury risks, proper form, body mechanics/functions, preventive care, nutrition, stress management and ergonomics, proper use of equipment, safety of all members.
- Set company culture, facilitated communication and built cohesion between team members.
- Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
Owner/Operator
The Clean It Crew
10.2020 - 11.2023
- Managed day-to-day business operations.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for company new and existing contracts.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and wants.
- Monitored incoming contracts and service agreements for correct pricing and information.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email or online chat.
- Created, monitored, and updated all marketing content for business purposes on all levels.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Coordinated and attended meetings as company's main contact to review contractual obligations.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Used time management and efficient cleaning methods to meet deadlines alongside other cleaners to complete jobs in commercial and personal buildings of all sorts.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
- Completed schedules, shift reports and other business documentation while evaluating employee performance and developed improvement plans.
- Handled equipment, chemicals and materials properly and with caution.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Received payment information from customers and implemented it carefully into system to alleviate errors.
- Acquired and maintained professional rapport with all employees and clients to maintain well operated business operation's and work relationship that benefits everyone.
Education
High School Diploma -
Terre Haute North Vigo High School
Terre Haute, IN2007
Associate of Applied Science - Psychology
Ivy Tech Community College of Indiana
Terre Haute, IN05.2025
Bachelor of Science - Psychology
Indiana University, Bloomington
Bloomington, IN08.2027
Skills
- Mental Health Support
- Patient Assessments
- Business Planning
- Public Speaking
- Business Networking
- Community Mental Health Programs
- Community Engagement
- Post-traumatic stress disorder treatment
- Anxiety treatment
- Patient recruitment
- Depression treatment
- Electronic medical records
- Collaboration with physicians
- Obsessive-compulsive disorder treatment
- Transcranial magnetic stimulation
- HIPAA compliance
- Medical terminology
- Appointment scheduling
- Patient services
- Care plan development
- Certified in CPR/AED
- Equipment safety
- Patient observation
- Patient assessments
- Patient care coordination
- Medical terminology
- Appointment scheduling
- Patient services
- Medical history documentation
- Quality control procedures
- Care plan development
- Inpatient care
- Patient observation
- Patient assessments
- Patient care coordination
- Medical terminology
- Appointment scheduling
- Patient services
- Medical history documentation
- Quality control procedures
- Care plan development
- Inpatient care
Accomplishments
- Honorary member of our THAAR Diversity Board.
- 12 Under 40 Award recipient.
Certification
- CPI Certified
- First Aid/CPR Certified
- CPT - Certified Personal Trainer
- CGFI - Certified Group Fitness Instructor
- Certified TMS Technician
Timeline
TMS Technician
Harsha Outpatient Services
06.2024 - Current
Mental Health Technician
Harsha Behavioral Center
08.2023 - Current
Mental Health Technician
Hamilton Center Inc
01.2023 - 12.2023
Owner/Operator
Phoenix Elite Gym
10.2020 - 11.2023
Owner/Operator
The Clean It Crew
10.2020 - 11.2023
Bachelor of Science - Psychology
Indiana University, Bloomington
High School Diploma -
Terre Haute North Vigo High School
Associate of Applied Science - Psychology
Ivy Tech Community College of Indiana
Similar Profiles
Allison AriasAllison Arias
Phlebotomy Intern at Plainfield Outpatient ServicesPhlebotomy Intern at Plainfield Outpatient Services
GLEN W. ROEBUCKGLEN W. ROEBUCK
Executive Director at Genesis Health System, Home Outpatient and Senior ServicesExecutive Director at Genesis Health System, Home Outpatient and Senior Services
Monique EllisMonique Ellis
REGISTERED NURSE at Outpatient Surgical ServicesREGISTERED NURSE at Outpatient Surgical Services
Cole SpencerCole Spencer
Delivery Driver at Papa John's PizzaDelivery Driver at Papa John's Pizza
Joel SchulerJoel Schuler
Director of Process Development at F.E. Moran Group of CompaniesDirector of Process Development at F.E. Moran Group of Companies