Summary
Overview
Work History
Skills
Timeline
Generic

Morgan Wooldridge

san antonio,tx

Summary

Dynamic Installer Service Specialist with a proven track record at Tuff Shed, excelling in system installations and equipment troubleshooting. Recognized for enhancing customer satisfaction through effective communication and quality control standards. Skilled project management, fostering strong relationships with clients and ensuring timely project completion.

Responsible Construction Superintendent with 25 years of comprehensive experience leading teams of up to 30 contractors and subcontractors. Outstanding blueprint and design interpretation and comprehension abilities with excellent communication, budgeting and project management talents. Extensive knowledge of all construction sub-trades, construction materials, and supplies.

Hardworking Mechanic skilled in resolving mechanical issues on diverse vehicles through troubleshooting and diagnostics. Successful at adapting to new procedures, makes, and models.

Overview

17
17
years of professional experience

Work History

Installer Service Specialist

Tuff Shed
03.2018 - 10.2024
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Calculated materials and time needed for each job.
  • Installed complete systems at new residential and business construction sites.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Used appropriate PPE to reduce risks when working with electrical and communications systems.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Conducted regular reviews of operations and identified areas for improvement.

Owner

DGMW Enterprise LLC
10.2015 - 01.2024
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Managed day-to-day business operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Established foundational processes for business operations.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Raised property accuracy and accountability by creating new automated tracking method.

Framing Contractor

DR Horton
12.2016 - 08.2018
  • Built and hung custom doors and frames.
  • Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
  • Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
  • Installed insulation, trim and other finishing touches.
  • Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
  • Safely operated electric cordless and hammer drills and cutting torches.
  • Shaped or cut materials to specified measurements using hand tools, machines and power saws.
  • Specialized in foundations, framing and finish carpentry.
  • Cut and shaped materials to meet outlined measurements.
  • Inspected buildings to identify repair needs.
  • Operated forklifts and other heavy equipment.
  • Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
  • Managed inventory of tools, supplies and equipment.
  • Read and interpreted blueprints and construction documents to determine project directives.
  • Followed protocols and stayed organized to provide personal and teammate safety.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Masonry Foreman

KB Home
10.2015 - 03.2018
  • Applied colored marble or stone chips, and powdered steel over surfaces to produce prescribed finishes.
  • Followed blueprints or drawings to lay blocks and bricks in correct arrangement.
  • Operated equipment such as forklifts to move bricks and supplies.
  • Applied hardening and sealing compounds to cure surface of concrete and waterproof or restore surfaces.
  • Read work orders and design drawings to determine work requirements and sequence of tasks.
  • Molded expansion joints and edges using correct tools.
  • Operated power vibrator to compact materials and create level bases.
  • Applied sealants or other protective coatings to waterproof or restore concrete surfaces.
  • Mixed mortar to lay bricks, stones and concrete sidewalks.
  • Prepared surfaces for work by smoothing imperfections on ground or with close structures.
  • Used rakes and shovels to spread, level and smooth concrete.
  • Installed anchor bolts, steel plates and door sills in freshly poured concrete to provide decorative finish.
  • Removed excess mortar and finished joints for uniform surface.
  • Signaled truck drivers to position truck to facilitate pouring concrete into constrained locations.
  • Operated drills, paving breakers, and powered abrasive saws to cut or demolish bricks and concrete.
  • Communicated with stakeholders on job milestones.
  • Supported construction and extraction workers to facilitate timely completion of projects.
  • Administered disciplinary actions to workers violating safety regulations and company policies.
  • Developed and maintained positive relationships with clients and other stakeholders.
  • Established and enforced safety regulations, procedures and standards for construction and extraction workers.
  • Directed projects according to schedule and quality demands.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Inspected equipment and tools used for safe operation.
  • Investigated and reported on accidents, injuries and near-miss incidents.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Created and implemented plans to maximize efficiency of workers.
  • Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
  • Supervised training of new construction and extraction workers on safety practices and procedures.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Documented construction and extraction workers' hours, wages and other pertinent information.

Shop Supervisor

Nile Automotive
07.2014 - 09.2015
  • Checked incoming orders and organized new stock.
  • Trained other employees on how to operate scanners for inventory counts.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Monitored and analyzed sales reports to identify opportunities for growth.
  • Controlled costs by effectively negotiating with vendors, saving $[Amount] on budget per year.
  • Developed new promotional campaigns to attract new customers.
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
  • Supervised team of installers and mechanics to complete work on time and to company standards.
  • Organized ongoing maintenance schedules to boost system performance.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.

CDL Truck Driver

Super ServiceLLC
01.2011 - 01.2013
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Inspected load security and checked for damages.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Kept detailed records of deliveries and money received from customers.
  • Fostered positive working relationships with regular customers.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Filled out load paperwork and DOT-mandated log books.
  • Successfully avoided time delivery delays by carefully planning best routes.

Mechanic Supervisor

Brake Check
03.2009 - 06.2010
  • Promoted workplace safety by examining tools and equipment and providing employee safety training to prevent unsafe conditions.
  • Diagnosed mechanical failures to determine and delegate corrective actions.
  • planned and corrective maintenance work packages for troubleshooting, repair and testing of systems using various types of software
  • Utilized various types of software to complete estimates for materials, labor and service costs.
  • Completed diversified electrical work on automotive equipment such as servicing and installing batteries and terminals, repairing and adjusting lights and repairing generators and starters.
  • Requisitioned materials and supplies such as tools, equipment and replacement parts.
  • Performed routine and scheduled maintenance services.
  • Arranged for customer billing by determining charges for services requested and collecting deposits or payments.
  • Maintained cleanliness, safety and efficiency of garage.
  • Wrote work orders and updated accounts in workshop computer.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Delegated jobs to subordinates and monitored quality of work.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Contributed to development, implementation, and execution of maintenance programs.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Organized ongoing maintenance schedules to boost system performance.
  • Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Supervised team of installers and mechanics to complete work on time and to company standards.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Reviewed and studied blueprints to double-check installation and implementation project requirements.
  • Monitored product quality and communicated necessary improvements to site superintendent.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.

Cdl Flower Delivery Driver

Continental Floral Greens
01.2008 - 03.2009
  • Kept detailed records of deliveries and money received from customers.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Fostered positive working relationships with regular customers.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Verified accuracy of all deliveries against order forms.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Inspected load security and checked for damages.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Completed routine maintenance on truck to keep in working order.

CDL Delivery Driver

Super S Foods
11.2007 - 01.2008
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Verified accuracy of all deliveries against order forms.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Fostered positive working relationships with regular customers.

Skills

  • Task prioritization
  • Quality control standards
  • Equipment troubleshooting
  • Electrical wiring
  • Mechanical aptitude
  • System configuration
  • Conflict resolution techniques
  • OSHA regulations compliance
  • System repairs
  • Project estimation and bidding
  • Welding skills
  • Permit coordination
  • HVAC system installation
  • Worksite preparation
  • Electrical systems
  • Service documentation
  • Sheet metal
  • Equipment handling
  • Roofing
  • Software installation
  • Residential and commercial installations
  • Project management
  • Code requirements
  • Professional appearance
  • Quality checks
  • Customer service
  • Power tool operation
  • Safety awareness
  • Coaching and mentoring
  • Pipe supports
  • Estimating
  • Commercial construction experience
  • Installation updates
  • Ductwork
  • Blueprint interpretation
  • Troubleshooting and Diagnostics
  • Flooring
  • Construction management
  • Blueprint reading
  • Equipment installation
  • Residential construction
  • Installation expertise
  • Customer satisfaction
  • Attention to detail
  • Inventory accountability
  • Contract management
  • Drill press use
  • Bandsaw operation
  • Mig and tig welding
  • Ballistics
  • Precision machining
  • Hand tools proficiency
  • Soldering techniques
  • Smelting
  • Grinding machine operation
  • Works Well Under Pressure
  • Air equipment
  • Building code compliance
  • Scaffolding setup
  • Window installation
  • Floor installation
  • Mathematics
  • Structure building methods
  • Customer consultations
  • Design
  • Frame assembly
  • Debris removal
  • Servicing vehicles
  • Vehicle inspections
  • Mechanical systems
  • Pneumatic systems
  • Equipment adjustment
  • Generator repair
  • Power steering repair
  • Electronic technology
  • Automotive diagnostics
  • Engine rebuilding
  • Performance tuning
  • Suspension systems
  • Cooling systems
  • OSHA
  • Small engine repair
  • Engine tuneups and repairs
  • Ignition system repair
  • Diagnostic tools
  • Motorcycle repair
  • Welding and fabrication
  • Concrete pouring
  • Concrete finishing
  • Subcontractor oversight
  • Subcontractor coordination
  • Structural analysis
  • Truss screeds

Timeline

Installer Service Specialist

Tuff Shed
03.2018 - 10.2024

Framing Contractor

DR Horton
12.2016 - 08.2018

Owner

DGMW Enterprise LLC
10.2015 - 01.2024

Masonry Foreman

KB Home
10.2015 - 03.2018

Shop Supervisor

Nile Automotive
07.2014 - 09.2015

CDL Truck Driver

Super ServiceLLC
01.2011 - 01.2013

Mechanic Supervisor

Brake Check
03.2009 - 06.2010

Cdl Flower Delivery Driver

Continental Floral Greens
01.2008 - 03.2009

CDL Delivery Driver

Super S Foods
11.2007 - 01.2008

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Morgan Wooldridge