Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Yi-O'Hara

Summary

Dedicated individual skilled in delivering exceptional customer service in fast-paced environments. Known for attention to detail and effective problem-solving, with a proven ability to connect with clients and address their needs compassionately.

Overview

4
4
years of professional experience

Work History

Funeral Arranger

Davis Funeral Home and Memorial Park
Las Vegas, Nevada
04.2026 - 06.2026
  • Provided compassionate support to grieving families throughout the process.
  • Provided guidance to families on available options for burials, cremations and memorial services.
  • Maintained records of customer accounts including payment histories and contact details.
  • Performed administrative duties such as filing paperwork, answering phones, scheduling appointments and responding to emails from customers.

Barista

Mothership Coffee
Las Vegas, Nevada
12.2025 - 04.2026
  • Engaged with customers, providing friendly and efficient service.
  • Handled cash transactions accurately at the register.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Crew Member

Cheba Hut Toasted Subs
Las Vegas, Nevada
06.2024 - 04.2026
  • Provided friendly and efficient customer service to enhance guest experience.
  • Resolved customer complaints in a professional manner.
  • Maintained cleanliness and organization of workstations during busy service hours.

General Operator

Gilcrease Orchard
Las Vegas, Nevada
09.2023 - 10.2023
  • Collaborated with team members to streamline workflows during peak seasons.
  • Packaged food and kept the area cleanly

Retail Sales Associate

Al Phillips Dry Cleaners
Las Vegas, Nevada
09.2022 - 10.2023
  • Operated cash register and processed transactions efficiently.
  • Handled alterations and special requests for customers.
  • Solved problems that any customers had

Education

High School Diploma -

Somerset Academy Skypointe
Las Vegas, NV
05-2023

Skills

  • I am empathetic and understanding, I love forming connections with people
  • I work well under pressure
  • I work well in fast paced environments

Timeline

Funeral Arranger

Davis Funeral Home and Memorial Park
04.2026 - 06.2026

Barista

Mothership Coffee
12.2025 - 04.2026

Crew Member

Cheba Hut Toasted Subs
06.2024 - 04.2026

General Operator

Gilcrease Orchard
09.2023 - 10.2023

Retail Sales Associate

Al Phillips Dry Cleaners
09.2022 - 10.2023

High School Diploma -

Somerset Academy Skypointe
Morgan Yi-O'Hara