Morgan Zeitler
Puyallup,WA
Summary
My name is Morgan, a driven Small Retail Business Owner with over 10 years of retail experience and leadership skills. I offer advanced experience in developing marketing strategies, daily retail skills, customer service, and cash management. Being a highly motivated and productive worker, I am able to prioritize and delegate tasks as necessary. Customer service oriented, I am able to take care of customers who have issues and offer them the best solution available to leave them feeling heard and at ease. I really enjoy working in retail, helping people find the right product for them to enjoy, and making a difference in the community!
Overview
8
8
years of professional experience
Work History
Small Business Owner/Buying Manager
Lunar Landing Games
09.2022 - Current
- Providing elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Promoting business via social media to generate leads and maximize brand identity.
- Evaluating sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Recruiting, hiring, and training initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervising the creation of exciting merchandise displays to catch attention of store customers.
- Scheduling employees for shifts, taking into account customer traffic and employee strengths.
Sales Associate
Geek-Is-Us
05.2020 - 07.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Wrapped, boxed and weighed packages for shipping.
Distribution Specialist
MultiCare Tacoma General Hospital
03.2018 - 02.2020
- Picked orders, scanned medical supplies and packed boxes.
- Checked shipments against paperwork and signed documents.
- Utilized heavy machinery and equipment such as palletizer, high stand up and sit down forklifts, high pickers, pallet runners and pallet jacks.
- Facilitated receiving and shipping and loading and unloading of medical supplies, transferring products to designated storage sites.
- Collaborated with other departments on supply and quality issues.
- Managed and maintained warehouse to comply with company policies and federal regulations.
- Prioritized and rearranged tasks to meet changing demands.
Education
Bethel High School
Spanaway, WASkills
- Business launch management
- Recruitment management
- Leadership in business operations
- Retail loss prevention
- Positive and professional
- Retail management expertise
- Proficient in cleaning techniques
- Cash management
- Written and oral communication skills
- Project coordination
Timeline
Small Business Owner/Buying Manager
Lunar Landing Games
09.2022 - Current
Sales Associate
Geek-Is-Us
05.2020 - 07.2022
Distribution Specialist
MultiCare Tacoma General Hospital
03.2018 - 02.2020
Bethel High School