Morgan Woods
Senior System Administrator
Summary
Experienced Systems Administrator with 11 years of expertise in design, development and maintenance of complex software and management of server infrastructures and data center operations across operating system platforms. Highly proficient in implementing enterprise solutions for business applications in broad scale, web delivered environments. Determined to deliver best technical solutions to meet functional and business requirements. Diligent troubleshooter, with strong communication skills to interact effectively with employees and departments various IT environments. Flexible with positive work attitude focused on producing results under tight deadlines. Certified in CompTIA A+ CE and CompTIA Sec+ CE with experience in both small and largescale distributed network environments and maintains an active TS/SCI with FS Polygraph.
Overview
10
10
years of professional experience
2
2
Certifications: CompTIA A+ CE and CompTIA Sec+ CE
Work History
Senior System Architect
Mantech International Corp
04.2022 - Current
- Designs and develops the structure of classified computerized systems to meet the needs and expectations of end users and develops the overall system layout and interface for the management of system information.
- Improves and updates existing structure and software for security vulnerability and quality compliance.
- Defines system components according to suitable cost-benefit specification, viable technology, and user domain of experience (Unix/Linux/Windows).
- Partitions large computer systems into subsystems which can be easily handled by individual engineers or teams of developers.
- Runs network cabling and replaces system components in equipment racks.
- Implemented new Red Hat Satellite server and downstream Red Hat Capsule server to serve both connected and disconnected virtual machines to mitigate security vulnerabilities and upgrade software.
- https://www.mantech.com/
Geospatial Intelligence System Administrator
ECS
09.2020 - 12.2021
- Directly supported Geospatial Intelligence Systems (GIS) analysts
- Implemented, managed, and maintained computer systems on multiple classifications of systems for clients and managed or built VMware virtual machines to meet client needs.
- Assisted with purchasing and testing hardware, solving technical issues, maintaining equipment inventories, and handling documentation.
- Administered and prepared programs for IP addresses, developed network resources and supported personnel by providing Tiers I and II support to end users.
- Monitored servers and escalated emergency technical issues beyond scope to maintain optimum up-time.
- Identified means to reduce and control expense by conducting cost, schedule, and contract performance analysis and improved resource allocation.
- Conducted routine and emergency maintenance of assigned data center equipment and all upgrades or updates to VMware software suite as required by IAVA management.
- https://ecstech.com/
Exec Comm Technician and Queue Manager
SAIC,
12.2019 - 09.2020
- Directly supported C-Suite, General Officers and Field Grade Officers technological needs.
- Managed and prioritized schedules to ensure that the team and a total of 12 corresponding teams' time and efforts were focused on critical, strategic issues.
- Provided SME level input support for SC Administrators and HBSS Support Admin's
- Provided technical and operational leadership for cybersecurity incident response
- Ensured and maintained confidentiality of all communications and documentation.
- Answered and screened telephone calls in a courteous manner while taking messages and/or helping executive company members with a high degree of accuracy.
- Demonstrated experience and capability interfacing with the Air Force Customer at very high levels as well as multiple DoD Agencies
- Continuously improved maturity and operational efficiency of my team - including methodologies, processes, detection use cases and response playbooks
- Actively used Microsoft System Center Configuration Manager (SCCM) to deploy software, manage updates, monitor system health, and enforce organizational compliance
- Actively used Incident/Service Request management to ensure that services were restored as quickly as possible whether it meant broken or disrupted equipment/software or fulfilling a request for information/advice or access/a standard change to a service.
- Has extensive experience with troubleshooting and installing Enterprise Classified Voice over Internet Protocol (ECVoIP) * using Cisco Prime Collaborative on SIPRNet.
- Ability to troubleshoot client peripherals including KVMs, card readers, monitors, and blades
- Ability to troubleshoot, repair, and rejoin networked peripherals and specifically printers
- Ability to troubleshoot and resolve network and client issues in a Microsoft Windows Operating System environment
- Worked in a 'business hours + rostered on-call' environment
Senior IT Specialist (Client Systems Technician, 3D1X1)
UNITED STATES AIR FORCE
06.2019 - 12.2019
- Spearheaded the support all of Buckley Air Force Base and their detachments with desktop troubleshooting, PC/hardware repair, networking or telephony installation and setup.
- Upheld integrity of all internal processes (incident management, major incident management, problem management, change management)
- Tested SharePoint sites to assure they were working at optimum capacity, to correct errors and to make necessary adjustments
- Was acting President of a private organization compiled of multiple military ranks, including all branches. Organized monthly meetings and their logistical elements (scheduling, preparing the facility, organizing handouts and binders for attendees, etc.)
- Gained strong ability to compress knowledge to an easily understandable level for organization circulation
- Gained excellent business analysis skills, including strong communication abilities
- Learned demonstrable knowledge of application security, risk assessment, validation of security pen test results, and vulnerability resolution
Project Manager (Client Systems Technician, 3D1X1)
UNITED STATES AIR FORCE
10.2018 - 06.2019
- Diligent project manager offering a proven record of success leading all phases of diverse technology projects with computer programming and business finance experience.
- Business strategist: planned and managed IT projects aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains.
- Excellent communicator: leverage technical, business, and financial acumen to communicate effectively with client executives and their respective teams.
Personal Wireless Communications Technician (Client Systems Technician, 3D1X1)
UNITED STATES AIR FORCE
10.2016 - 10.2018
- Performed cost analysis for company's multitude of wireless phone and Dish Network accounts to include VIP accounts
- Complied inventory list of all sites for comparison and improvement of financial recording and streamlined account creations for base personnel
- Maintained complete security compliance and vulnerability management by following quarterly updated and newly released SRG/STIGs
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
Junior IT Specialist (Client Systems Technician, 3D1X1)
UNITED STATES AIR FORCE
10.2013 - 10.2016
- Supported Ramstein Air Base and their detachments by monitoring and leading installation, configuration, integration, and maintenance of IT systems, including software, hardware, and servers in both networking and client-server environment as required
- Performed regular backups and upgrades for developed applications to ensure their compatibility with different OS and platforms
- Assisted in the research, identification, and procurement of system hardware and software needed to satisfy user requirements as well as performed initial setup, enhancement, maintenance, and security configuration tasks for organization's servers and networks as needed
- Assisted with the installation, configuration, maintenance, and ongoing usability of computer systems and related peripheral components as needed as well as monitored access logs, antivirus programs, data audits or backups to manage information security
- Prepared accurate reports for the management team regarding system downtime and performance issues as required as well as consulted subject matter experts in developing overall software documentation and training manuals for end users
- Assisted senior IT specialists in providing initial training and support to users that included helping in hardware or software installation and setup, identifying, and troubleshooting connectivity or data access issues, accessing shared drives and devices
- Supported end-users with creating and deploying Windows XP, 7, and 10 images in deployed location in support of home base mission
Education
Bachelor of Science - Information Technology
Western Governors University
Salt Lake City, UT08.2025
Skills
- Design Specifications
- Requirements Analysis
- Network Administration
- Problem Analysis
- Technical Improvement Knowledge
- Solution Implementation
- System Architecture Design
- Critical Thinking
- Client Communication
- Software Repositories (yumreposd management)
- New Software Installations (yum/zypper/dnf)
- Maintenance and Troubleshooting
- Microsoft Active Directory
- Veritas NetBackup
- Mobile Device Management
- System Administration
- System Updates
- VMware Virtualization
- VMware Suite (Upgrade and Management)
- VMware ESXi (Upgrade and Management)
- Permissions and Access Control
- Project Management
- Microsoft Office Suite
- Citrix XenApp
- Server Monitoring
- Linux, Windows, Unix Administration
- Storage Virtualization
- Administrative Policy Development
Languages
- English
Certification
- CompTIA A+ CE - Expires: Nov 1, 2025 - ZPGJL14DSHBEY7FZ
- CompTIA Sec+ CE - Expires: Nov 1, 2025 - 055Z8DKGPGBEKLDJ
Volunteer
Apr 2023-Current | Anthropology: Jones Miller Collections Processing Assistant | Denver Museum of Nature & Science | 4 Hours Weekly
Timeline
Senior System Architect
Mantech International Corp
04.2022 - Current
Geospatial Intelligence System Administrator
ECS
09.2020 - 12.2021
Exec Comm Technician and Queue Manager
SAIC,
12.2019 - 09.2020
Senior IT Specialist (Client Systems Technician, 3D1X1)
UNITED STATES AIR FORCE
06.2019 - 12.2019
Project Manager (Client Systems Technician, 3D1X1)
UNITED STATES AIR FORCE
10.2018 - 06.2019
Personal Wireless Communications Technician (Client Systems Technician, 3D1X1)
UNITED STATES AIR FORCE
10.2016 - 10.2018
Junior IT Specialist (Client Systems Technician, 3D1X1)
UNITED STATES AIR FORCE
10.2013 - 10.2016
Bachelor of Science - Information Technology
Western Governors University