Morgan L. Wade
Senior Account Director, Client Services
Philadelphia,PA
Summary
Motivated account director with 13 years of experience in operations management, clinical publications, and execution of medical affairs activities. Recognized consistently for excellence in project management in the pharmaceutical industry. Strong background in portfolio-level budget planning in a matrixed environment. Skilled in working under pressure and adapting to new professional challenges.
Overview
13
13
years of professional experience
Work History
Senior Account Director
Envision Pharma
04.2023 - Current
- Provides direct support to account management team through financial oversight and execution of efficient and compliant clinical publications
- Serves as the primary point of contact for clients and meets with key account leads to discuss client satisfaction. Resolves conflict in order to solidify business relationships
- Strengthens productivity and capability of account management team by mentoring junior staff and training new hires in company policies and procedures
- Identifies new leads and grows client network by attending industry events and pursuing potential business relationships
Senior Manager, Publication Portfolio Operations
Bristol Myers Squibb
01.2021 - 12.2022
- Partner with matrix team members to execute annual budget planning, financial projections, and year-end financial discussions
- Provide financial oversight for agencies supporting the medical publications team
- Oversee portfolio level finances for multiple therapeutic areas and tumor teams; collaborate with cross-functional team members to ensure budget objectives are met
- Collaborate with stakeholders in Medical Capabilities to plan and execute the Publication team's presence at domestic and international congresses
- Ensure financial health and budget transparency of assigned tumor teams
Associate Account Director
Virgo Health
08.2020 - 12.2020
- Directed digital client projects including website development and video production for a medical education series aired on WebMD
- Interfaced with pharmaceutical clients, thought-leaders, and vendors, to define project scope, budget, and time parameters
- Conducted regular client status meetings to report key project updates and facilitate project execution
Account Director
Chameleon Communications
05.2019 - 08.2020
- Served as a senior resource for the client, ensuring resolution of day-to-day account issues
- Independently managed a communications plan from strategic concept development through implementation and financial reconciliation
- Established partnerships with clients, internal teams, and external vendors
- Liaised with the Business Development team to support pitch meetings and Requests for Proposals (RFPs); assisted in organic account growth
- Responsible for management and training of direct reports and junior staff members
Senior Program & Account Manager
ApotheCom
06.2016 - 05.2019
- Managed a global book of business worth +$1M
- Directed the delivery of scientific congress materials including abstracts, clinical posters, and oral presentations
- Collaborated with agency departments including client services, scientific, editorial, and design on all stages of the publication process
- Documented processes using regulatory content management systems (DataVision, PubStrat) to ensure alignment to ICMJE and PhRMA guidelines
- Well versed in industry-recognized processes for author engagement, compliance reporting, and project tracking
Account Manager
Springer Nature
03.2015 - 06.2016
- Oversaw delivery of scientific congress materials including abstracts, clinical posters and oral presentations
- Maintained weekly client and internal agency status reports to clearly communicate project status and financial tracking
- Led all client communication and served as the point of contact for problem resolution
- Attended key on-site client meetings to build client partnerships
Associate Account Manager
MedErgy Health Group
03.2014 - 03.2015
- Supported account managers in organization and execution of client projects including, advisory board meetings, clinical congress materials, and manuscripts
- Prioritized product team's workload to meet deadlines and objectives
- Liaised with authors and clients to ensure timely collection of required information for submission including, financial disclosure forms
- Daily account management including communication with authors and journals
Program Coordinator & Manager
ApotheCom
07.2011 - 03.2014
- Planned, organized, and attended international satellite symposia and advisory board meetings
- Supported development of medical educational materials including slide presentations, patient literature, product detail aids, and mechanism of action videos
- Partnered with client service and editorial teams to prepare for abstract and journal submissions
- Financial reconciliation of projects upon completion
Education
B. A. - Journalism
Drexel University
Philadelphia, PA06.2010
Skills
- Operations management
- Budget planning & forecasting
- Innovative matrix team leader
- Clinical publication oversight
- Congress planning & logistics
- Project management
- Corporate communications
- Experienced writer
Certification
ISMPP Certified Medical Publication Professional™
Timeline
Senior Account Director
Envision Pharma
04.2023 - Current
Senior Manager, Publication Portfolio Operations
Bristol Myers Squibb
01.2021 - 12.2022
Associate Account Director
Virgo Health
08.2020 - 12.2020
Account Director
Chameleon Communications
05.2019 - 08.2020
Senior Program & Account Manager
ApotheCom
06.2016 - 05.2019
Account Manager
Springer Nature
03.2015 - 06.2016
Associate Account Manager
MedErgy Health Group
03.2014 - 03.2015
Program Coordinator & Manager
ApotheCom
07.2011 - 03.2014
B. A. - Journalism
Drexel University