Quick thinking and enthusiastic with a proven record of success in prioritizing and processing heavy workflow without supervision or on a team.
“The only way to do great work is to love what you do” -S.J.
Skills
Adapts quickly and efficiently to changing priorities
Cohesive communication skills
Committed to personal and professional growth
Effective at completing multiple tasks simultaneously
Excellent team building and management skills
Exceptional Conflict Resolution
Experience supervising other team members
Extremely polite and courteous
Handles and resolves problems with empathy and professionalism
Influential in Staff Development
Outstanding customer relations
Personally selected as worship vocalist
Proficient with computers, relevant programs and mobile apps
Skilled in meaningful and effective task delegation
Superior organizational skills
Team lead and training experience
Work History
Holy Manna Ministries
Director of Marketing and Business Development
04.2025 - Current
Job overview
Increased brand awareness by developing and implementing comprehensive marketing strategies.
Cultivated a culture of innovation within the team, fostering an environment of continuous improvement in marketing strategies and tactics.
Negotiated contracts with vendors and partners, securing favorable terms for the organization.
Implemented data-driven decision-making processes to optimize marketing budget allocation across various channels.
PCO Foods
Business Development Specialist
07.2024 - 04.2025
Job overview
Expanded client base by identifying and targeting new business opportunities through market research and analysis.
Expanded customer base by identifying needs, developing solutions and delivering client-centered products.
Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
Chili's Bar And Grill
Server, Bartender, Shift Leader, Team Trainer
01.2015 - 05.2024
Job overview
Increased team productivity by developing and implementing innovative, streamlined processes and effective communication strategies.
Maintained clean and organized dining areas to uphold restaurant hygiene standards in a fast paced work environment.
Trained team members in customer service, food safety, and performance requirements.
Brotula’s Seafood House & Steamer
Server, Shift Leader
03.2019 - 01.2020
Job overview
Explained menu items and suggested appropriate options for food allergy concerns.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Oversaw daily operations of service team, delegated tasks, and trained new staff.
Suggested menu and service policy changes based on feedback from managed waitstaff and observed customer tendencies.
Longhorn Steakhouse
Server
10.2012 - 01.2015
Job overview
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently
Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Covenant Christian Academy
Loganville, GA
High School Diploma
05.2012
University Overview
4.0 GPA
Accomplishments
Increased company profits by attracting new customers who come to specifically request my services
Received ServSafe Certification
Recognized for my perfect attendance and eagerness to be readily available if needed
Rewarded for outstanding guest relations based on customer satisfaction surveys
Won multiple company wide specific item sales competitions