MORGAN VALVO
West Fargo
Summary
Personable and adaptable professional with strong analytical skills and project management expertise. Proficient in data analysis and industry-specific software, with a creative approach to driving impactful results. Collaborative team player committed to contributing to success and eager to learn and grow.
Overview
4
4
years of professional experience
Work History
Product Flow Specialist
Best Buy
09.2024 - Current
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Educate customers on product features to support informed purchasing decisions.
- Skilled at working independently and collaboratively in a team environment.
Social Media Marketing Apprentice
YoungLife
06.2023 - 05.2024
- Strategized and developed video content for client's website and social media publications.
- Built and established professional relationships with colleagues
- Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal
- Took photos at fundraising events and wrote copy for newsletters
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
Broadcast Videographer
MSUM Go! Team
10.2023 - 04.2024
- Collaborated with other production team members for successful completion of projects.
- Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage at sporting events
- Take photos of sports teams at practice, lift, and games
Barista
The Grove Coffee & Wine
09.2021 - 06.2022
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
Drive-Thru Cashier
Chick-fil-A
01.2021 - 04.2021
- Monitored drive-thru line and managed wait times
- Followed all safety guidelines for the handling of food items according to company standards
- Operated drive-thru window efficiently while ensuring accuracy of orders, taking payments, and delivering food in a timely manner
- Demonstrated excellent customer service skills by providing friendly and courteous interactions with customers
Education
Master of Business Administration (M.B.A.) - Digital Media Marketing
Minnesota State University
Moorhead, MN05-2026
Skills
- Problem Solving
- Creativity and innovation
- Computer literacy
- Friendly and Outgoing
- Team Player
- Math Skills
- Multitasking
- Photoshop
- Lightroom
- Video production
Timeline
Product Flow Specialist
Best Buy
09.2024 - Current
Broadcast Videographer
MSUM Go! Team
10.2023 - 04.2024
Social Media Marketing Apprentice
YoungLife
06.2023 - 05.2024
Barista
The Grove Coffee & Wine
09.2021 - 06.2022
Drive-Thru Cashier
Chick-fil-A
01.2021 - 04.2021
Master of Business Administration (M.B.A.) - Digital Media Marketing
Minnesota State University
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