Morgan Ward
Knoxville,TN
Summary
Reliable and upbeat employee who is successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Houser Shoes
05.2018 - 09.2023
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Volunteer
The Salvation Army Community Center
04.2022 - 05.2022
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Created materials to convey important information to service recipients.
- Conducted research to gather contacts for various organizations and meticulously organized them.
Education
Bachelor of Science - Retail, Hospitality, And Tourism Management
The University of Tennessee - Knoxville
Knoxville, TN12.2024
Associate of Science - General - Transfer Program
Roane State Community College
Oak Ridge, TN05.2022
High School Diploma -
Halls High School
Knoxville06.2020
Skills
- Community Outreach
- Networking capabilities
- Vendor Relations
- Special events planning
- Guest Relations
Timeline
Volunteer
The Salvation Army Community Center
04.2022 - 05.2022
Retail Sales Associate
Houser Shoes
05.2018 - 09.2023
Bachelor of Science - Retail, Hospitality, And Tourism Management
The University of Tennessee - Knoxville
Associate of Science - General - Transfer Program
Roane State Community College
High School Diploma -
Halls High School
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