MORGEN EDWARDS
Queen Creek,Arizona
Summary
Hardworking shift supervisor able to motivate employees to meet challenging demands. Work well under pressure to meet quarterly targets and complete tasks. Detail-oriented, flexible in any line of work, and focused on continuous improvement.
Overview
6
6
years of professional experience
Work History
Merchandise Associate
Walt Disney World Company
01.2025 - 05.2025
- Increased guest satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Answered guest's questions regarding store merchandise, department information, and pricing.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
Shift Supervisor
Starbucks Coffee Company
08.2023 - 12.2024
- Delegated tasks to employees to fairly distribute tasks.
- Resolved customer complaints to maintain positive relationships and uphold Starbucks's 'third place.'
- Coached team members and led by example to promote the company mission and values, which mainly included creating a community and making the moment right.
- Ensured cleanliness of store throughout shift.
- Conducted cash handling procedures, such as counting registers and making deposits.
Character Attendant
Walt Disney World Resort
01.2023 - 05.2023
- Collaborated effectively with fellow cast members to ensure smooth operations.
- Demonstrated strong problem-solving skills in various situations that kept cast member’s safety a priority.
- Made magic moments for guests to help create an exceptional experience.
- Handled guest concerns or complaints professionally and courteously.
Barista Trainer
Starbucks Coffee Company
03.2020 - 12.2022
- Prepared beverages with speed and accuracy to minimize customer wait times.
- Trained baristas to uphold the standards and company models.
Camp Counselor
Camp Tuku
06.2022 - 07.2022
Grocer
Target
12.2018 - 03.2020
Education
Bachelor of Arts - Liberal Studies
Arizona State University
06.2024
Skills
- Cash Handling
- Communication skills
- Adaptability
- Leadership
- Time Management
- Customer Service
Timeline
Merchandise Associate
Walt Disney World Company
01.2025 - 05.2025
Shift Supervisor
Starbucks Coffee Company
08.2023 - 12.2024
Character Attendant
Walt Disney World Resort
01.2023 - 05.2023
Camp Counselor
Camp Tuku
06.2022 - 07.2022
Barista Trainer
Starbucks Coffee Company
03.2020 - 12.2022
Grocer
Target
12.2018 - 03.2020
Bachelor of Arts - Liberal Studies
Arizona State University
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