MORGEN MAY
Springfield,MO
Summary
I'm an energetic childcare personnel adept at keeping calm under pressure and promoting organized and inviting daycare environments. Dedicated to promoting child social and academic development by leading activities promoting development and positive interactions. Excellent record of working with children in multiple environments. I recently moved to Springfield and am excited to continue working in childcare.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Center Assistant
Sequoia's Treehouse
Lacey, WA
03.2024 - 07.2024
- Utilized positive reinforcement techniques to motivate and encourage children's learning.
- Attended workshops and training sessions related to childcare education and best practices.
- Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time.
- Provided educational and developmental activities for children aged 6 weeks -5 years old in accordance with curriculum standards.
- Ensured proper hygiene practices among the children including hand washing before meals and teeth brushing.
- Read stories aloud to the kids both individually and collectively during story time sessions.
- Encouraged independence among the kids by allowing them to make decisions on their own within limits set by adults.
- Maintained a safe environment for all children under care by adhering to safety regulations.
- Participated in team meetings to discuss progress of each child's development and plan future goals for them.
- Supervised playground activities ensuring adherence to safety rules and regulations are followed at all times.
- Facilitated group discussions among the kids regarding various topics such as sharing experiences.
- Resolved behavior issues and conflicts among participants, facilitating productive conversations and developing atmosphere of mutual respect.
- Built program plans for youth of varying ages to support growth and development.
- Maintained state licensing and code details, performing routine assessments to verify compliance.
Program Manager
Right At School LLC
Puyallup, WA
04.2023 - 02.2024
- Measured performance across campaigns and events.
- Oversaw program compliance with requirements, schedule and budget.
- Delegated work to staff, setting priorities and goals.
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Collaborated with functional managers to develop program resource plans and assign program resources.
- Reviewed customer feedbacks on a regular basis in order to identify potential areas of improvement in service delivery.
- Prioritized tasks and managed teams throughout multiple projects.
- Maintained positive relationships with parents and students in the program.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Provided guidance and support to team members in order to achieve targets within defined deadlines.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Participated actively in brainstorming sessions focused on improving existing processes or creating innovative approaches for delivering services more efficiently.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Resolved customer inquiries and complaints requiring management-level escalation.
Behavior Health Technician
South Sound Behavior Therapy
Lacey, WA
02.2022 - 01.2023
- Maintained client and employee areas in good working order and with adequate supplies
- Completed daily client rounds and tracked client movements
- Provided excellent service to patients through personable communication
- Participated in treatment planning by helping to identify patients' problems, needs and strengths
- Documented behavioral incidents to keep accurate records
- Led prescribed individual or group therapy sessions as part of specific therapeutic procedures
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge
- Completed patient reports daily and submitted to management for evaluation
- Documented patient interactions in compliance with HIPAA requirements
- Educated clients on important life skills, housekeeping and food preparation
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Aided patients in performing activities of daily living.
- Provided crisis intervention services as needed during times of distress or agitation.
- Documented patient interactions in compliance with HIPAA requirements.
- Engaged clients in therapeutic groups to promote coping skills, education, and life skills.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Assisted patients improve social relationships and engagement.
- Led recreational activities for clients to foster socialization skills development.
Daycare Teacher's Assistant
The Children's Courtyard
Lacey, WA
07.2021 - 12.2021
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement
- Communicated with parents about daily activities and any concerning behaviors
- Enforced rules to teach good manners and maintain safe environment
- Secured indoor and outdoor premises to protect children
- Organized and planned age-appropriate reading, crafts and music lessons
- Supervised and cared for children ages 1 to 12 years old
- Balanced schedules to promote optimal rest, play and educational periods
- Employed positive guidance strategies to encourage children and improve behavior
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps
- Encouraged curiosity, exploration and problem-solving with tailored recreation programs
- Maintained neat environment by organizing toy bins and bookshelves
- Observed and monitored children to identify developmental strengths and target enrichment activities
- Established and maintained safe play environment for children
- Read stories and played alphabet games to promote early literacy
- Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities
- Monitored children's play activities to verify safety and wellness
- Collaborated daily with classroom teachers to keep activities running smoothly
- Recorded child behavior, food and medication information for supervisors
- Instructed children in health and personal habits involving eating, resting and hygiene habits.
Tutor
Michelle's Daycare
Lacey, WA
02.2021 - 06.2021
- Communicated student progress to students, parents, or teachers in written progress reports, in person, or by email
- Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons
- Created and implemented individual lesson plans based on student learning styles
- Maintained records of students assessment results, progress, feedback and school performance
- Utilized positive reinforcement techniques to encourage and motivate students
- Helped students review and understand previous lessons to make connection with new lesson
- Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests
- Collaborated with parents and teachers to determine student needs, develop tutoring plans and assess student progress
- Met with students to clarify and review concepts taught in class and solve specific problems
- Worked closely with students to help develop math and essay writing skills
- Utilized listening and questioning strategies to diagnose student needs and monitor progress.
Sales Associate
Banana Republic
Gilroy, CA
09.2020 - 12.2020
- I filled many positions by working at the banana republic
- I worked as a cashier, in the fitting room, and on the sales floor
- All of the posts I worked required me to have good communication skills and being able to be aware of my surroundings at all times.
Camp Counselor
Girl Scouts of the USA
Gilroy, CA
07.2014 - 07.2020
- Develop engaging recreational activities for the girls
- Lead small of girls through the camp activities for the day
- Monitor campers to identify and respond to unruly behavior or deviations from camp guidelines
- Contact parents to relay information regarding their children's camp experience and behavior
- Maintain accurate record of camp activities and data such as attendance logs and incident reports
- Implement policies for the safety of campers, equipment, and personal property
- Act as a role model for campers in activities which require cleanliness, punctuality, and sportsmanship
- Administer emergency safety procedures such as CPR and first aid as may be required
- Collaborate with camp staff to develop and execute plans for daily activities
- Establish camp regulations and guidelines necessary to maintain order within camp premises
- Conduct inspections to ensure the camp environment is clean and free of hazard
- Lead campers in fire drills, as well as teach them emergency procedures and survival skills
- Mediate disputes or conflicts between campers to ensure a peaceful environment
- Participate in singing, storytelling, and sporting activities
- Mentor and tutor children on academic/social topics such as behavior management, reading, peer pressure.
Food Server
Girl Scouts of the USA
Gilroy, CA
08.2015 - 03.2020
- Assisted in preparing salads, appetizers and desserts to speed up food service
- Retrieved prepared orders from kitchen areas and promptly delivered to guests
- Explained menu items, describing ingredients and cooking methods upon request
- Informed customers of daily specials and signature menu items
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
- Stocked service areas with supplies during slow periods
- Calculated charges, issued table checks and collected payments from customers
- Provided exceptional service to high volume of daily customers
- Monitored inventory to provide needed supplies to servers and bartenders
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages
- Explained menu options to guests, offered suggestions and took orders for food and beverages
- Trained new employees to perform duties
- Served food and beverages to patrons and confirmed complete orders
- Filled condiments and napkin containers during slack periods.
Receptionist
Reality world people to people
Morgan Hill, CA
07.2018 - 07.2019
- Monitored reception area to provide consistently safe, hazard-free environment for customers
- Supplied callers with office address and directions, employee email addresses and phone extensions
- Updated and recorded customer or client information to maintain accounts
- Scheduled and confirmed appointments and meetings for management team
- Greeted customers, answered general questions and directed to appropriate locations
- Transcribed tapes and notes from meetings into prescribed formats
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling
- Answered and directed incoming calls using multi-line telephone system
- Greeted visitors entering establishment to determine nature and purpose of visit
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries
- Served visitors by greeting, welcoming and directing to appropriate personnel
- Protected clients' rights by maintaining confidentiality of personal and financial information
- Sorted incoming mail and directed to correct personnel each day
- Transmitted information or documents to customers through email, mailings or facsimile machine
- Collated, bound and stored computer-generated reports.
Administrative Support
Girl Scouts of the USA
Gilroy, CA
05.2017 - 07.2019
- File and maintain records
- Schedule appointments and maintain and update appointment calendars
- Receive payment and record receipts for services
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents
- Provide information about establishments, such as the location of departments or offices, employees within the organization, or services provided
- Perform duties, such as taking care of plants or straightening magazines to maintain the lobby or reception area
- Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Keep a current record of staff members' whereabouts and availability
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking notes, or scheduling appointments.
Education
Behavioral Sciences -
Unity College
Early Childhood Development -
Gavilan College
Early Childhood Education -
South Puget Sound Community College
High School Diploma -
Christopher High School
Skills
- Development in any professional field
- Behavior Management Techniques
- Knowledge of the development of children ages 0-3 and of ways to foster that development
- Full results: Proficient
- Audio-Visual Demonstrations
- Youth program counselor-Highly Proficient
- Full results: Highly Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Schedule Creation and Maintenance
- Charting and Recordkeeping
- Computer and Microsoft Office Skills
- Creating a Safe Learning Environment
- Electronic Grading Software
- Organizational and Planning Skills
- Instructional Exhibits and Displays
- Organizing and Distributing Materials
- Excellent Communication Skills
- Reliable and Punctual
- Cost Management
- Quality Control
- Customer Service
- Quality Assurance
- Business Systems
- Relationship Building
- Program Leadership
- Sales and Marketing
- Budget Development
- Good Judgment
- Interpersonal Skills
- Performance Monitoring
- Problem-Solving
- Detail Oriented
Certification
- Food Safety (3 years)
- Busser (1 year)
- Food Service (3 years)
- Host/Hostess (3 years)
- Serving Experience (2 years)
- Meal Preparation (3 years)
- Office Experience (2 years)
- Pet Care (8 years)
- Animal Care (6 years)
- Cash Handling (8 years)
- Cooking (2 years)
- Babysitting (5 years)
- Restaurant Experience (1 year)
- Childcare (7 years)
- Tutoring (1 year)
- Nannying (1 year)
- Teaching Certifications and Licenses
- First Aid Certification
- CPR Certification
- Food Handler Certification
Additional Information
Authorized to work in the US for any employer
Timeline
Center Assistant
Sequoia's Treehouse
03.2024 - 07.2024
Program Manager
Right At School LLC
04.2023 - 02.2024
Behavior Health Technician
South Sound Behavior Therapy
02.2022 - 01.2023
Daycare Teacher's Assistant
The Children's Courtyard
07.2021 - 12.2021
Tutor
Michelle's Daycare
02.2021 - 06.2021
Sales Associate
Banana Republic
09.2020 - 12.2020
Receptionist
Reality world people to people
07.2018 - 07.2019
Administrative Support
Girl Scouts of the USA
05.2017 - 07.2019
Food Server
Girl Scouts of the USA
08.2015 - 03.2020
Camp Counselor
Girl Scouts of the USA
07.2014 - 07.2020
Behavioral Sciences -
Unity College
Early Childhood Development -
Gavilan College
Early Childhood Education -
South Puget Sound Community College
High School Diploma -
Christopher High School
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