Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morghen Ware

Newnan,Georgia

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. A highly organized individual with multitasking, time management, and customer service skills.

Overview

6
6
years of professional experience

Work History

Front of House Employee

Truett's Chick-fil-A
06.2023 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Increased guest return rate through personable interactions and genuine interest in their dining preferences.

Front Desk Receptionist

Ella Custom Drapery and Upholstery
01.2019 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Sales Associate

Michaels Craft Store
06.2021 - 03.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Biochemistry

Spelman College
Atlanta, GA
05.2027

High School Diploma -

East Coweta High School
Sharpsburg, GA
05.2023

Skills

  • Strong Work Ethic
  • Team player attitude
  • Positive demeanor
  • Phone Etiquette
  • Cash handling proficiency
  • Training and mentoring
  • Adaptability and Flexibility
  • Dependable and Cooperative

Timeline

Front of House Employee

Truett's Chick-fil-A
06.2023 - Current

Sales Associate

Michaels Craft Store
06.2021 - 03.2022

Front Desk Receptionist

Ella Custom Drapery and Upholstery
01.2019 - Current

Biochemistry

Spelman College

High School Diploma -

East Coweta High School

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Morghen Ware