Morgon Martineau
Cedar City,UT
Summary
Personable and dedicated. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented. Hardworking employee with customer service, multitasking and time management abilities.
Overview
6
6
years of professional experience
Work History
COSTUMER SERVICE ASSOCCIATE
Ace Hardware
Overgaard, AZ
07.2026 - 08.2026
- Greeted customers and provided product guidance across hardware, paint, and seasonal departments.
- Retrieved special orders and coordinated product pickup at service desk.
- Restocked shelves and organized merchandise for easy customer access.
- Checked pricing tags and corrected shelf labels throughout sales floor.
- Assisted with loading lumber, tools, and bulk items for customers.
- Greeted customers and identified their needs.
- Kept work area neat, clean, and well-stocked at all times.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Customer Service Associate
Ace Hardware
Overgaard, AZ
05.2022 - 07.2024
- Consulted with customers regarding needs and addressed concerns.
- Followed policies and procedures to meet or exceed established performance requirements.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
- Watered and pruned plants according to specific needs for plant type.
- Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
- Assisted customers with transporting larger purchases to vehicles to promote helpful customer service.
- Stocked shelves, racks and tables with new or transferred merchandise.
- Recommended, selected and helped locate or obtain merchandise for customers.
- Suggested and upsold plantings according to lighting and watering needs.
- Created pricing labels for displayed products with pricing guns and label makers.
- Assisted with visual display maintenance, sign pricing and information changes and organization of garden center equipment.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Cashier
Dairy Queen Grill & Chill
Heber, AZ
10.2020 - 05.2022
- Took orders, prepared foods and processed payments in full-service establishment.
- Kept customer and food preparation areas clean and well-organized.
- Completed opening, closing and shift change tasks by following company guidelines.
- Restocked workstation with supplies and communicated out-of-stock items to management.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Reviewed contents on food trays to check complete order.
- Verified orders and bagged items for easy transport.
- Accurately made change for cash transactions.
- Mastered point-of-service computer system for automated order taking.
- Processed credit card payments and gave counter slips to customers for signatures.
- Greeted customers promptly and responded to questions.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
DELIVERY DRIVER
Papa Johns
Cedar City, UT
09.2026 - Current
- Delivered Papa Johns pizza orders promptly to homes and businesses
- Verified order accuracy before leaving Papa Johns store
- Inspected delivery vehicle for safety and cleanliness
- Navigated routes using maps and delivery instructions
- Collected payments and provided receipts to customers
- Communicated order updates with Papa Johns team
- Resolved customer concerns with professional service
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
Education
High School Diploma -
Mogollon High School
Heber, AZ05-2024
Some College (No Degree) - Generals
Northland Pioneer College
Holbrook, AZSkills
- Good Work Ethic
- Supervision & Leadership
- People Skills
- Friendly, Positive Attitude
- Planning & Organizing
- Problem Resolution
- Critical Thinking
- Public Speaking
- Customer Service
- Reliable & Trustworthy
- Flexibility
- Communication Skills
- Emotional Intelligence
Additional Information
- Class President 4 years of High School
- National Honor Society
- 4 years Honor Choir
- 3 years Regional Choir
- OSHA 10 Certified
Affiliations
- LDS Mission from July 2024 to July 2026. Served in the Mexico Saltillo Mission and learned to speak Spanish fluently. Spent two years serving the people in the state of Coahuila.
- August 2022 - spent 2 weeks in Indonesia on a self-funded humanitarian trip. On this trip, we worked in the rice fields and also built cement structures to help preserve the coral reef.
- July 2022 - was awarded a scholarship through Navopache Electric Coop for a week-long trip to Washington DC. Spent the week touring US Historical sites and learning about our great nation.
Timeline
DELIVERY DRIVER
Papa Johns
09.2026 - Current
COSTUMER SERVICE ASSOCCIATE
Ace Hardware
07.2026 - 08.2026
Customer Service Associate
Ace Hardware
05.2022 - 07.2024
Cashier
Dairy Queen Grill & Chill
10.2020 - 05.2022
Some College (No Degree) - Generals
Northland Pioneer College
High School Diploma -
Mogollon High School