Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Morgyn Yorio

Lakeland,FL

Summary

Detail-oriented Administrative and Payroll Assistant with a proven track record in payroll processing and office procedure enhancement. Recognized for strong organizational skills and effective communication in a fast-paced staffing environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrative and Payroll Assistant

OMS Staff Solutions
Lakeland, FL
01.2019 - Current

Provided comprehensive administrative support for staffing company, managing front-office operations and payroll processing. Maintained accurate personnel records and processed timesheets for timely weekly payroll. Assisted recruiters by scheduling interviews and preparing employment documents while ensuring compliance. Acted as primary contact for employee inquiries related to payroll, benefits, and HR matters. Collaborated with management to streamline office procedures and enhance recordkeeping efficiency. Recognized for strong organizational skills and attention to detail in handling confidential information. Supported day-to-day operations in a fast-paced staffing environment through effective communication. Facilitated employee onboarding processes to ensure smooth integration into the company.

BDC Agent

Regal Automotive
Lakeland, FL
07.2018 - 01.2019

Facilitated customer inquiries about dealership services and vehicles.
Maintained detailed records of interactions and service requests for accuracy. Scheduled appointments for sales team and followed up on potential leads. Leveraged CRM software for tracking customer information and managing accounts. Addressed customer complaints to enhance resolution outcomes. Monitored emails from customers seeking assistance or information. Cultivated relationships with prospects through informed product guidance. Collaborated with other departments to guarantee customer satisfaction during purchases.

Lead Barista

Dunkin' Donuts
Lakeland, Florida
10.2016 - 11.2017

Ensured cleanliness and organization of coffee shop environment to enhance customer experience. Monitored inventory levels, restocking supplies promptly to avoid shortages. Operated cash register, processing customer transactions with high efficiency. Implemented health and safety standards for food handling and sanitation compliance. Collaborated with management to devise strategies for increasing sales and profitability. Guided employees on safety protocols for food handling and machinery operation. Maintained accurate daily transaction records, including sales and inventory data. Repaired minor equipment issues, ensuring smooth operation of coffee machines.

Education

High School Diploma -

George Jenkins High School
Lakeland
05-2018

Skills

  • Payroll administration
  • Microsoft Excel
  • Recordkeeping
  • Human resources
  • Timesheet processing
  • Customer relationship management
  • Employee onboarding
  • Tax compliance
  • Producing reports
  • Maintaining files

Certification

Notary-2024

Timeline

Administrative and Payroll Assistant

OMS Staff Solutions
01.2019 - Current

BDC Agent

Regal Automotive
07.2018 - 01.2019

Lead Barista

Dunkin' Donuts
10.2016 - 11.2017

High School Diploma -

George Jenkins High School