Amanda Robertson
Santa Rosa,CA
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Busser, Host, Runner
Russian River Brewing Company
10.2024 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Seating tables and creating waitlists
- Running food out in a timely manor
Barback
Oak View Group
07.2024 - Current
- Stocking bars for events, covering bartender breaks, opening and closing bar pop up stands, checking inventory, assisting bartenders and management
Hostess, Cashier, Busser
Union Hotel, Santa Rosa
12.2021 - 06.2024
- All front of house responsibilities
- Greeting guests, answering high volume calls, setting up reservations, hostessing, offering appropriate seating arrangements and accommodations, answering customer questions, cash handling and cashiering, communicating with the kitchen and servers to control quality of services with wait times, taking and fulfilling high volume to-go and delivery orders, and handling customer disputes
- Busser as needed for the bar and restaurant, setting and clearing tables, running food and drinks, and serving tables as needed during peak rush hour
Salad/Sandwich Maker and Cashier
Bianchini’s Sandwich and Salad Market
04.2023 - 08.2023
- Preparing salads and sandwiches, stocking and preparing produce, washing dishes, maintaining cleanliness, preparing in person, to-go, and delivery orders, handling the cash register, taking phone orders, and completing opening and closing procedures
Education
High School Diploma -
Squaw Valley Academy
05.2020
Skills
- Organizational skills
- Customer Service
- Cashiering and Cash Handling
- Serving Experience
- Bartending Experience
- Front of the House Responsibility
- Multitasking
- Phone Experience
- Bussing
- Communication Skills
- Solution Oriented
- Cleaning procedures
- Safety awareness
- Food safety practices
Awards
- Academic Honors English - High School
- Soccer Team Captain - High School
Certification
- Food Handlers Certificate
- RBS Certificate
- California Server ID
Timeline
Busser, Host, Runner
Russian River Brewing Company
10.2024 - Current
Barback
Oak View Group
07.2024 - Current
Salad/Sandwich Maker and Cashier
Bianchini’s Sandwich and Salad Market
04.2023 - 08.2023
Hostess, Cashier, Busser
Union Hotel, Santa Rosa
12.2021 - 06.2024
- Food Handlers Certificate
- RBS Certificate
- California Server ID
High School Diploma -
Squaw Valley Academy
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