Moriah Adnet
Spokane,WA
Summary
Dedicated Hospitality professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
Work History
F&B Beverage Purchasing Manager
Northern Quest Resort & Casino Spokane
01.2015 - 03.2020
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Used coordination and planning skills to achieve results according to schedule.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Food and Beverage Manager
Northern Quest Resort & Casino Spokane
11.2009 - 01.2015
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Resolved customer complaints involving food or beverage quality and service.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Managed bar and wait staff and directed hiring program.
- Maintained highest standards for beverage quality and service.
- Improved average wine and alcohol spend per guest through curation, service training and hands-on hospitality.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Worked with on-site and external party planners to create and manage beverage ordering and waitstaff for small and large events.
- Enacted progressive disciplinary measures for staff, managed work zones and oversaw opening and closing duties.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
- Analyzed [Type] beverage consumption trends, preparing subsequent action plans to maintain product freshness and consistent inventory levels.
- Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution, producing [Result].
- Implemented new drink policies, reducing over-pouring by [Number]%.
Bar Manager/Partner
Rancho Los Potrillos
02.2006 - 02.2009
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing [Number]% improvement over prior onboarding process.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Crafted popular cocktail menu for customers preferring liquor and spirits to wine.
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT08.2024
Associate of Applied Science - Wildlife Management
Spokane Community College
Spokane, WA06.2007
Associate of Applied Science - Soils And Silviculture
Spokane Community College
Spokane, WA06.2007
Associate of Applied Science - Forestry
Spokane Community College
Spokane, WA06.2006
Bachelor of Science - Biology
Eastern Washington University
Cheney, WA06.2003
Skills
- Pricing Structures
- Quality Assurance Standards
- Contract Negotiation
- Budget Management
- Vendor Sourcing
- Trend Analysis
- Logistics Coordination
- Document Preparation
- Policy Improvements
- Bid Process Management
- Waste Reduction
- Data Analysis Understanding
- Professional Communication Skills
Timeline
F&B Beverage Purchasing Manager
Northern Quest Resort & Casino Spokane
01.2015 - 03.2020
Food and Beverage Manager
Northern Quest Resort & Casino Spokane
11.2009 - 01.2015
Bar Manager/Partner
Rancho Los Potrillos
02.2006 - 02.2009
Bachelor of Science - Business Administration And Management
Western Governors University
Associate of Applied Science - Wildlife Management
Spokane Community College
Associate of Applied Science - Soils And Silviculture
Spokane Community College
Associate of Applied Science - Forestry
Spokane Community College
Bachelor of Science - Biology
Eastern Washington University
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