Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Moriah Carrilo

Hacienda Heights,CA

Summary

I am seeking a position in which I can contribute my knowledge, training, education, and personal experience to the success of an organization.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Call Center Team Lead

SkyTab Experts
West Covina, California
03.2023 - 11.2023
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Managed customer expectations by clarifying needs, identifying options, and recommending products and services.
  • Assisted with the development of call scripts and other operational documents.
  • Conducted regular training sessions to improve team skills and knowledge on products and services.
  • Managed team of customer service representatives to ensure high quality of service and meet performance targets.

Accounts Payable Clerk

Victory Outreach International
San Dimas, California
09.2020 - 11.2021
  • Provided HR administrative assistance to management team.
  • Handled bi-weekly payroll services for company employees.
  • Performed account reconciliations as required, including bank statement reconciliation and credit card reconciliations.
  • Performed bookkeeping and accounting consulting services.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
  • Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
  • Provided training and guidance to junior administrative staff, enhancing team skills and performance.

Accounts Receivable Administrator

Victory Outreach International
San Dimas, California
06.2016 - 07.2019
  • Oversaw financial operations and revenue flow for high-profile international events, ensuring accuracy, timeliness, and compliance.
  • Led and mentored finance staff teams during global events, provided training, supervision, and performance evaluations to maintain operational excellence.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Entered, posted and scanned accounts receivable documents into accounting software.
  • Reconciled bank statements on a regular basis to ensure accuracy of financial records.
  • Participated in financial audits related to accounts receivable.
  • Kept accounts receivable tracking database current with relevant client information, collection, and billing progress and program changes.

Education

High School Diploma -

Eleanor Roosevelt High School
Eastvale, CA
06-2016

Skills

  • Team management
  • Employee coaching
  • QuickBooks
  • Budgeting
  • Microsoft Office, Word, Excel, PowerPoint
  • Computer skills
  • Customer service
  • Organization & attention to detail
  • Good communication skills
  • Motivational speaker: panels, presentations, and conferences

Languages

Spanish
Professional

Certification

  • Professional makeup artistry certification- Cosmo Makeup Academy

Accomplishments

  • Latina Academic Achievement Award - Santa Teresa High School, San Jose, CA
  • Honor Roll Award - Santa Teresa High School, San Jose, CA
  • Urban Training Center - Panama City, Panama
  • Missions Training Center - Whittier, CA

Timeline

Call Center Team Lead

SkyTab Experts
03.2023 - 11.2023

Accounts Payable Clerk

Victory Outreach International
09.2020 - 11.2021

Accounts Receivable Administrator

Victory Outreach International
06.2016 - 07.2019

High School Diploma -

Eleanor Roosevelt High School

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