Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Moriah Carter

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Online Support Specialist

Life Pacific University
07.2023 - Current
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Monitored system performance to identify potential issues.
  • Developed and implemented preventive maintenance procedures.

Supervisor

Kaitlyn's Commercial Cleaning LLC
07.2019 - 08.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.

Server

Harbor Pines Golf Club And Country Club
03.2017 - 03.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Bachelor of Arts - Psychology And Human Development

Life Pacific University
San Dimas, CA
05.2024

Skills

  • Project Coordination
  • Attention to Detail
  • Empathy and Patience
  • Interpersonal Skills
  • Critical Thinking
  • Active Listening
  • Problem Solving

Certification

  • CPR Certified CPR - 2022-2024
  • Recommended Foursquare Pastor - 2023

Timeline

Online Support Specialist

Life Pacific University
07.2023 - Current

Supervisor

Kaitlyn's Commercial Cleaning LLC
07.2019 - 08.2022

Server

Harbor Pines Golf Club And Country Club
03.2017 - 03.2020

Bachelor of Arts - Psychology And Human Development

Life Pacific University

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Moriah Carter