Moriah Christian
Opelika,AL
Summary
Certified trainer with a proven track record of enhancing productivity and task efficiency. Expertise in team leadership, customer service training, and conflict resolution. Proficient in coordinating onboarding scheduling and facilitating effective communication between new hires and management. Strong proficiency in communication, adaptability, and problem-solving, which improves team effectiveness and enhances customer satisfaction.
Overview
2
2
years of professional experience
Work History
Certified Trainer
Olive Garden - Darden Restaurants
Opelika, AL
04.2023 - Current
- Facilitated coordination with management regarding scheduling for new hires.
- Maintained records of transactions made during the shift, and ensured all orders were kept organized.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment at all times.
- Advised management on best practices for improving employee performance through effective training methods.
- Mentored and coached newly hired employees in their roles and responsibilities.
- Assessed the performance of each new hire throughout their onboarding process, providing feedback when necessary.
Education
High School Diploma -
Ballard Christian School
1415 Moorse Mill Road, Auburn, AL, 3683005-2022
Skills
- Employee training and performance assessment
- Scheduling coordination
- Record keeping
- Adaptability
- Customer service
- Effective communication
Timeline
Certified Trainer
Olive Garden - Darden Restaurants
04.2023 - Current
High School Diploma -
Ballard Christian School
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