Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Moriah DeWeese

Reno

Summary

Dynamic System Administrator with a proven track record at International Game Technology, excelling in project coordination and technical solution development. Recognized for driving system upgrades and fostering vendor relationships, while delivering exceptional support and enhancing operational efficiency. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

13
13
years of professional experience
1
1
Certification

Work History

System Administrator

International Game Technology, IGT
07.2022 - Current
  • Completed reports detailing network and systems performance and downtime issues.
  • Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.
  • Coordinated the implementation of multiple projects across the US, Canada, and Mexico.
  • Drove continuous improvement of IT governance processes.
  • Researched and recommended new technologies and strategies for improving system performance.
  • Evaluated software products to determine compatibility with gaming regulated systems.
  • Diagnosed and resolved hardware issues.
  • Provided assistance with preparation of project-related reports, manuscripts and presentations
  • Planned and implemented upgrades to system hardware and software.
  • Analyzed complex project server issues and worked on large enterprise and business-critical systems.
  • Led server infrastructure development, quality assurance, staging and production systems.
  • Developed and documented network policies, procedures and standards.
  • Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
  • Assisted in the planning and coordination of multiple active projects.
  • Responsible for hardware and software procurement and the related documentation.
  • Established relationships with multiple hardware and software vendors.
  • Managed access and security for data center locations.
  • Worked with senior leadership to complete complex projects on time and under-budget.
  • Completed multiple tasks simultaneously to optimize project completion.
  • Researched and analyzed data to support project-related decisions.
  • Provided technical support to project stakeholders to help meet project objectives.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Lead Patient Access Representative

Renown Health
03.2015 - 06.2022
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Facilitated communication between patients and various departments and staff.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Verified patient insurance eligibility and entered patient information into system.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Implemented new procedures to minimize recurring patient issues and complaints.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Provided excellent customer service to patients and medical staff.
  • Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
  • Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
  • Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Prepared admissions charts and scanned records.
  • Arranged discharges and patient transportations.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Received and routed laboratory results to correct clinical staff members.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.

Work Study Coordinator

Seattle University School of Law
01.2013 - 06.2014
  • Coordinated and scheduled meetings and appointments.
  • Compiled and analyzed data to produce reports.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Edited and proofread documents for accuracy and completeness.
  • Created and maintained detailed records of all office activities.
  • Input data into spreadsheets and databases.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Continually sought methods for improving daily operations, communications with students, recordkeeping, and data entry for increased efficiency.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Education

Master of Science - Information Technology Management

Western Governors University
Salt Lake City, UT
05-2025

Bachelor of Science - Computer Information Systems

Liberty University
Lynchburg, VA
12-2022

Skills

  • Technical solution development
  • Purchase order preparation
  • Vendor oversight
  • Technical education
  • Vendor coordination
  • System upgrades
  • Project coordination
  • Hardware and software installation
  • Equipment and inventory management
  • Project management
  • Spreadsheet development
  • Information gathering

Certification

  • pursuing CAPM - Certified Associate in Project Management

Timeline

System Administrator

International Game Technology, IGT
07.2022 - Current

Lead Patient Access Representative

Renown Health
03.2015 - 06.2022

Work Study Coordinator

Seattle University School of Law
01.2013 - 06.2014

Master of Science - Information Technology Management

Western Governors University

Bachelor of Science - Computer Information Systems

Liberty University

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