Moriah Dominguez
East Berlin,PA
Summary
Dynamic professional with a proven track record, excelling in team collaboration and operational efficiency. Leveraged problem-solving skills to enhance service quality, resulting in increased customer satisfaction. Experienced in quality assurance and system implementation, consistently exceeding performance expectations while fostering a positive work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assembler
Qualastat Electronics
04.2023 - Current
- Followed outlined specifications to implement assembly plans.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Connected cables, tubes, and wiring according to specifications.
- Assisted in development of new assembly processes.
Supervisor
Chick-fil-A
11.2019 - 03.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
Education
High School Diploma -
Abeka Academy
East Berlin, PA01-2019
Skills
- Time management
- Team collaboration
- Quality assurance
- Problem-solving
- Service quality enhancements
- Guest relations
- System implementation
- Conflict resolution
- Operational efficiency
Certification
PA State ServSafe Certification
Timeline
Assembler
Qualastat Electronics
04.2023 - Current
Supervisor
Chick-fil-A
11.2019 - 03.2023
High School Diploma -
Abeka Academy
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