Summary
Overview
Work History
Education
Skills
Timeline
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Moriah Flowers

Kinston,NC

Summary

Adept at office administration and customer relations, I enhanced team productivity and client satisfaction at Harmony Hall Nursing And Rehabilitation Center. Skilled in data entry and multi-line telephone operation, my professional demeanor and service-oriented mindset consistently improved workplace efficiency and customer engagement, showcasing a blend of hard and soft skills critical to dynamic business environments.

Overview

2
2
years of professional experience

Work History

Receptionist

Harmony Hall Nursing And Rehabilitation Center
02.2024 - Current
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Organized, maintained and updated information in computer databases.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Answered central telephone system and directed calls accordingly.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Cashier

Burger King
09.2023 - 02.2024
  • Operated cash register to record transactions accurately and efficiently.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

Piggly Wiggly Grocery Store
06.2023 - 09.2023
  • Operated cash register to record transactions accurately and efficiently.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Restocked and organized merchandise in front lanes.

Cashier

Kentucky Fried Chicken
02.2023 - 05.2023
  • Operated cash register to record transactions accurately and efficiently.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Increased sales of promotional items by informing customers about current offers.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Bachelor of Science

North Carolina Central University
Durham, NC
05-2028

High School Diploma -

Kinston High School
Kinston, NC
06-2024

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Office administration
  • Data inputting
  • File management
  • Administrative support
  • Multi-line telephone operation
  • Professional demeanor
  • Service-oriented mindset

Timeline

Receptionist

Harmony Hall Nursing And Rehabilitation Center
02.2024 - Current

Cashier

Burger King
09.2023 - 02.2024

Cashier

Piggly Wiggly Grocery Store
06.2023 - 09.2023

Cashier

Kentucky Fried Chicken
02.2023 - 05.2023

Bachelor of Science

North Carolina Central University

High School Diploma -

Kinston High School
Moriah Flowers