Adept at office administration and customer relations, I enhanced team productivity and client satisfaction at Harmony Hall Nursing And Rehabilitation Center. Skilled in data entry and multi-line telephone operation, my professional demeanor and service-oriented mindset consistently improved workplace efficiency and customer engagement, showcasing a blend of hard and soft skills critical to dynamic business environments.
Overview
2
2
years of professional experience
Work History
Receptionist
Harmony Hall Nursing And Rehabilitation Center
02.2024 - Current
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Corresponded with clients through email, telephone, or postal mail.
Handled cash transactions and maintained sales and payments records accurately.
Organized, maintained and updated information in computer databases.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Answered central telephone system and directed calls accordingly.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Operated multi-line telephone system to answer and direct high volume of calls.
Cashier
Burger King
09.2023 - 02.2024
Operated cash register to record transactions accurately and efficiently.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Handled cash with high accuracy and took care to check bills for fraud.
Worked flexible schedule and extra shifts to meet business needs.
Cashier
Piggly Wiggly Grocery Store
06.2023 - 09.2023
Operated cash register to record transactions accurately and efficiently.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Handled cash with high accuracy and took care to check bills for fraud.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Built relationships with customers to encourage repeat business.
Stocked, tagged and displayed merchandise as required.
Restocked and organized merchandise in front lanes.
Cashier
Kentucky Fried Chicken
02.2023 - 05.2023
Operated cash register to record transactions accurately and efficiently.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Greeted customers entering store and responded promptly to customer needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Increased sales of promotional items by informing customers about current offers.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Certified Nursing Assistant at Harmony Hall Nursing And Rehabilitation CenterCertified Nursing Assistant at Harmony Hall Nursing And Rehabilitation Center