Moriah Manning

Hours per Week: 32 | Supervisor: Jade Peng | May Contact

• Process personnel updates for transportation employees, including scheduling and tracking medical certification renewals.
• Schedule medical appointments for employees at San Francisco General Hospital or one of three Concentra clinics, tailoring appointment details and forms to meet individual needs.
• Email detailed appointment notifications to approximately 35 stakeholders, including central dispatch and division managers, per medical exam.
• Perform date entry to update centralized systems with personnel information, ensuring accuracy and compliance with Department of Transportation standards.
• Handle and secure confidential documentation containing PII (Personal Identifying Information), such as licenses and medical certifications, maintaining adherence to privacy protocols.
• Provide clerical and operational support by answering phones, addressing employee inquiries, and troubleshooting scheduling conflicts.

Key Achievements:

• In a collaborative team effort, maintained a 100% compliance rate during audits by accurately processing over 2,500 employee records to date.
• Will be awarded the Career Pathways Certificate upon program completion

Hours per Week: 40 | Supervisor: Yvonne Briggs | May contact

• Oversaw daily operations including payroll updates, staff scheduling, and inventory management.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, making and bank deposits.
• Trained, mentored, and supervised employees, ensuring compliance with company policies and enhancing team performance to achieve projected sales goals for Summer 2021.
• Prepared and reviewed personnel performance evaluations, ensuring accurate and timely documentation.
• Utilized Microsoft Office tools to track sakes metrics, analyze operational data, and prepare reports for the corporate office.

Key Achievements:

• Improved
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.

Key Achievements:

• Improved team productivity by implementing effective training protocols.
• Enhanced accuracy in inventory tracking and reporting, reducing waste by 80%.

Hours per Week: 35 | Supervisor: Carrie Steward | May contact

• Delivered excellent customer service while performing accurate cash handling and financial reconciliarion.
• Supported system upgrades by training staff on new register systems and operational procedures.
• Assisted in maintaining a well organized workspce, ensuring operaitonal efficiency and compliance
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Promoted store loyalty programs to increase repeat business and bolster customer relations.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Achieved the highest customer contributions company-wide for the Make-A-Wish Foundation demonstrating strong communication and persuasive skills to inspire donations