Moriah Meicler
HOUSTON,TX
Summary
Dynamic and dedicated professional with a proven track record at Pluckers Wing Bar, excelling in high-pressure environments through exceptional customer service and team collaboration. Expert in enhancing guest experiences and maintaining high cleanliness standards, demonstrated by efficiently managing dining flow and resolving customer complaints with professionalism. Skilled in POS system operation and guest engagement, consistently ensuring satisfaction and operational excellence.
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in my serving and hostess role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Pluckers Wing Bar
04.2024 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Restaurant Hostess
Pluckers Wing Bar
04.2024 - 01.2025
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Education
High School Diploma -
St. Pius X High School
Houston 05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Cleanliness standards
- Menu memorization
- Food running
- Team collaboration
- Order accuracy
- Table bussing
- Dining area maintenance
- Table setting knowledge
Certification
- ServSafe Food Handler's Certification
- ServSafe Alcohol Certification - National Restaurant Association.
Timeline
Server
Pluckers Wing Bar
04.2024 - 03.2025
Restaurant Hostess
Pluckers Wing Bar
04.2024 - 01.2025
- ServSafe Food Handler's Certification
- ServSafe Alcohol Certification - National Restaurant Association.
High School Diploma -
St. Pius X High School
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