Provided customers with estimation of repair costs and reasonable timeline for completion of service.
Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
Answered service department phone, responded promptly to questions and messages, and scheduled vehicles for service.
Assigned jobs to technicians according to experience and knowledge of handling specific repairs.
Transportation Dispatcher & Enrollment Specialist
Freeport School District 145
04.2021 - 01.2023
Greet and create a pleasant atmosphere for all office visitors to sustain a satisfactory first impression.
Collect and process necessary paperwork to help parents complete the enrollment process. Created a system to aide parents while navigating our online program.
Manage each student file during registration and maintain information through the academic year for accurate state reporting and yearly audit.
Using multi-line telephones, two-way radios or text messages to contact employees or emergency personnel.
Scheduling and dispatching drivers and vehicles or equipment to appropriate locations according to predetermined schedules, coach requests, or immediate needs, tracking more than 40 routes at one time.
Interact with supervisors or program coordinators to ensure all information and driver requests are properly scheduled.
Coordinate drivers for field trips and last minute route coverage when necessary.
Maintain a cheerful and stress free environment for all drivers and office personnel.
Provide drivers with the necessary paperwork and equipment daily to ensure a smooth transition between routes.
Manage paper and electronic filing systems, taking messages and managing incoming and outgoing mail.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Medical Receptionist
Best In Sight Eye Care
07.2020 - 04.2021
Greeted all patients with a smile and maintained a cheerful environment.
Answered phone calls in a professional manner, ensuring all patient concerns were acknowledged and satisfied.
Work closely with the receptionist team and other staff members to provide the best possible service and care to patients.
Maintained medical records, patient authorizations, lab orders and deliveries, and patient medications.
Provided patients with appropriate paperwork, and collected necessary paperwork after exams including insurance information and co-pay payments.
EMBROIDERY ASSISTANT
Pins & Needles Embroidery
08.2019 - 03.2020
Completed accurate order entry, including data verification
Processed payments, including credit and debit card transactions
Assisted customers with appointments, shipping, special order requests, and arranging merchandise pick-up
Answered customer telephone calls promptly to avoid on-hold wait times
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Positioned hoops on fabric, trimmed unnecessary threads, and bagged items for delivery.
Special Education Classroom Assistant
River Springs Charter School
01.2018 - 06.2019
Created physical and digitized records to maintain accurate student documentation each week.
Organized and kept classroom materials clean to help teachers prepare for daily instruction and optimize student health and safety.
Offered polished assistance to each parent or office guest, responding in a clear, concise, and friendly manner to establish an excellent first impression.
Created lesson materials, visuals, and digital presentation to aide lesson plans. Used these materials to guide lessons with students including Boys Town, Art, and Physical Education.
Education
High School Diploma -
RIVER SPRINGS CHARTER SCHOOL
Hemet, CA
06.2017
Skills
Proficiency in Microsoft Office, Excel, & Google software