MORIAH PEASLEE
Westbrook,ME
Summary
Versatile worker possessing five years customer service and retail experience. Dedicated to creating a warm and welcoming environment for both team members and clientele. Passionate about delivering the highest quality work, at the highest level of efficiency possible.
Overview
5
5
years of professional experience
Work History
Field Operator
Garbage To Garden
Portland, ME
11.2021 - 07.2022
- Employed as a hybrid role of field operator, shop worker, and customer service representative.
- Succeeded in managing time and multitasking while being employed in different departments.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Succeeded in processing and trouble shooting billing over the phone.
- Maintained orderly and clean work areas for maximum productivity.
- Maintained high self-motivation and productivity while working unsupervised in the field.
- Prioritized finishing tasks in a timely manner in order to support coworkers to the best of my ability.
Medical Laboratory Assistant
Maine Health
Portland, ME
07.2021 - 10.2021
- Employed as phlebotomist.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Organized daily work based on collection priority.
- Succeeded in building patient relationships amid the high-stress environment
Barista
Starbucks
Freeport, ME
12.2020 - 07.2021
- Employed as barista
- Succeeded in providing excellent customer service while producing high quality product
- Succeeded in working closely with teammates and cultivating a welcoming work environment
- Memorized all drink recipes and produced consistent product
- Maintained a clean and sanitary work environment mid Covid-19 pandemic
- Accepted cash and credit card payments
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Recommended products based on solid understanding of individual customer needs and preferences.
Data Entry Clerk
Springpoint Solutions
Portland, ME
08.2020 - 04.2021
- Employed as seasonal data entry worker
- Learned Excel funtions
- Entered customer data into databases with speed and accuracy
- Succeeded in organizing extensive lists of clients and contact information
- Maintained self-discipline while working remotely
Retail Sales Associate
Patagonia
Freeport, ME
10.2019 - 04.2021
- Employed as a retail sales associate
- Displayed merchandise by arranging in appealing and orderly way to boost sales
- Maintained organization while stocking warehouse inventory and restocking the retail floor
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Studied all product lines in order to provide in-depth product knowledge
- Maintained store cleanliness and sanitation
- Accepted cash and credit card payments, including transactions via phone
Retail Sales Associate
Wilson's Leather Outlet
Freeport, ME
05.2018 - 02.2019
- Employed as retail sales associate
- Succeeded in providing in-depth customer service while utilising extensive product knowledge
- Maintained product displays and appearance
- Maintained organization in product warehouse and assisted with inventory management
- Maintained store cleanliness and sanitation
- Accepted cash and credit card payments
Restaurant Busser
Tuscan Brick Oven Bistro
Freeport, ME
07.2017 - 01.2018
- Employed as restaurant busser
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
- Succeeded in cultivating a warm and welcoming environment
- Was relied upon to complete assigned tasks while maintaining flexibility to assist any coworkers when needed
- Maintained cleanliness, sanitation, and organization in the dish room
Education
Bachelor of Arts - English
University of Southern Maine
Portland, MEHigh School Diploma -
Freeport High School
Freeport, ME06.2019
High School Diploma -
Homeschool
Freeport, ME06.2019
Skills
- Relationship Building
- Engaging with Diverse Clientele
- Problem Solving
- Analytical and Critical Thinking
- Product Advertising
- Equipment Checks and Assessments
- Front of House Operations
- Payment processing
- Equipment and Store Cleaning
- Inventory Management
- French language
Accomplishments
- Completion of Phlebotomy School Training Program with NorDx in partnership with Maine Health
- University of Southern Maine Dean's list
- Was awarded leadership and excellence awards throughout high school.
Timeline
Field Operator
Garbage To Garden
11.2021 - 07.2022
Medical Laboratory Assistant
Maine Health
07.2021 - 10.2021
Barista
Starbucks
12.2020 - 07.2021
Data Entry Clerk
Springpoint Solutions
08.2020 - 04.2021
Retail Sales Associate
Patagonia
10.2019 - 04.2021
Retail Sales Associate
Wilson's Leather Outlet
05.2018 - 02.2019
Restaurant Busser
Tuscan Brick Oven Bistro
07.2017 - 01.2018
Bachelor of Arts - English
University of Southern Maine
High School Diploma -
Freeport High School
High School Diploma -
Homeschool