Dynamic and results-oriented professional with extensive experience in office administration and customer service at Miami Dade College - North Campus. Excelled in handling sensitive information and enhancing business processes through effective communication and organizational skills. Proven track record in improving client satisfaction and maintaining confidentiality, showcasing strong verbal communication and organization abilities.
Organized and personable with positive, upbeat attitude and strong communication skills. Possesses solid foundation in office software and administrative tasks, including scheduling and document management. Committed to enhancing office efficiency and supporting team goals.
Overview
Work History
Secretary, Customer Service
Miami Dade College - North Campus
10.2024 - 11.2024
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
GED -
Miami Dade College
Miami, FL
01-2025
Skills
Customer service
Verbal and written communication
Office administration
Organization
Timeline
Secretary, Customer Service
Miami Dade College - North Campus
10.2024 - 11.2024
GED -
Miami Dade College
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