Moriah Simons
Amazon
Washington,WV
17
years of professional experience
Reliable package handler with hands-on experience in sorting, loading, unloading, and label reading. Strong focus on heavy lifting, warehouse safety, and keeping shipments moving accurately in fast-paced operations.
Work History
Package Handler
6 Months- Loaded, unloaded, and sorted packages to maintain smooth conveyor flow and accurate shipment handling.
- Scanned packages using handheld devices to verify routing, labeling, and shipment status.
- Handled heavy packages safely, using proper lifting techniques and equipment to prevent injuries.
- Inspected parcels for damage, separated exceptions, and escalated mismatches for resolution.
- Maintained clean, organized work areas while following Amazon safety and quality standards.
- Collaborated with team members to meet sorting targets and support consistent daily operations.
- Replenished staging areas and organized packages by destination to improve workflow efficiency.
- Followed safety regulations to maintain safe a a safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assisted new associates with sorting procedures, scanner use, and package handling expectations.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into the correct trucks.
- Proved successful at working within tight deadlines and a fast-paced environment.
- Used handheld scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to the wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Stored and secured packages in designated areas to prevent damage and theft.
- Communicated with supervisors about delays or other issues with shipments.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
Food Delivery Driver
3 Months- Accepted delivery requests through app and completed drop-offs with accurate, timely route planning
- Navigated unfamiliar neighborhoods using GPS and traffic updates to maintain efficient delivery flow
- Verified order details and handled items carefully to reduce customer complaints and delivery errors
- Communicated with customers regarding pickup status, arrival timing, and special delivery instructions
- Followed contactless delivery procedures and safety guidelines to support secure handoff of orders
- Maintained vehicle readiness, fuel levels, and phone charging to minimize service interruptions
- Resolved delivery issues independently by coordinating with merchants and support channels
- Managed multiple active orders while staying organized, professional, and responsive under pressure
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Navigated efficiently through various routes for timely food deliveries.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Served customers promptly by smoothly collecting and delivering a high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Kept delivery vehicle clean and neat to maintain the company's professional reputation.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
- Drove continuously during shifts, met deadlines, and achieved high customer satisfaction ratings.
- Communicated proactively with management about potential issues or delays in delivery times.
- Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
- Assisted in resolving customer complaints or concerns regarding late or missing deliveries.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
- Increased repeat business by providing friendly and professional service to customers.
- Developed and maintained professional relations between customer, store personnel, and company.
- Assisted in packing and loading food orders in delivery vehicle to fast track process and maintain freshness.
House Cleaner
1 Year 1 Month- Sanitized kitchens and bathrooms using approved cleaning products and safe handling procedures.
- Cleaned residential spaces independently, following detailed room-by-room service checklists.
- Organized cleaning supplies and maintained stocked caddies for efficient route preparation.
- Vacuumed, mopped, and dusted floors and surfaces to maintain consistent service quality.
- Removed trash, replaced liners, and disposed of waste according to cleanliness standards.
- Inspected finished rooms for missed areas and corrected details before client review.
- Communicated with clients to confirm priorities, preferences, and special cleaning requests.
- Assisted newer cleaners with service routines, product use, and efficient task sequencing.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to professional house cleaning checklist.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Emptied trashcans and transported waste to collection areas.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that meet unique needs.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Washed and put away kitchen dishes, utensils and glassware.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Changed bed linens and collected soiled linens for cleaning.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Housekeeping
2 Months- Cleaned resident rooms, bathrooms, and common areas to maintain sanitary living conditions.
- Sanitized high-touch surfaces following infection control and safety procedures.
- Changed linens and replaced towels while supporting daily room turnaround.
- Restocked soap, paper goods, and cleaning supplies across assigned areas.
- Operated vacuums, mops, and floor-care equipment for consistent facility upkeep.
- Reported maintenance issues, spills, and safety concerns to appropriate staff promptly.
- Disposed of waste and soiled materials according to facility sanitation standards.
- Coordinated with nursing staff to support resident comfort and housekeeping priorities.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with a cloth.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Operated electronic backpack vacuums and floor sweepers.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
- Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
- Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
- Supported event setups and tear-downs, ensuring spaces were returned to their original state in a a timely manner.
- Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
- Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
Guest Services Supervisor
1 Year 2 Months- Supervised front-end guest service operations, ensuring prompt support for checkout and customer concerns.
- Coordinated daily front-end workflow, balancing customer traffic and associate coverage.
- Trained cashiers on register procedures, store policies, and courteous guest interactions.
- Resolved payment issues, returns, and order discrepancies using the POS system.
- Resolved payment issues, returns, and order discrepancies using POS system.
- Addressed guest complaints professionally, delivering service aligned with store standards.
- Supported sales floor recovery by directing associates toward priority tasks and cleanliness.
- Communicated policy updates to team members, reinforcing accurate service and compliance.
- Collaborated closely with other departments to meet guest needs and provide the best possible experience.
- Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
- Supported team members by offering constructive feedback and coaching as needed.
- Reviewed upcoming events and planned for expected challenges.
- Provided comprehensive training to new hires on company policies, procedures, and customer service expectations.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Assisted guests with arranging transportation services or booking local attractions during their stay at the hotel.
- Initiated the use of guest feedback surveys to identify areas for improvement and implement changes accordingly.
- Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
- Managed front desk operations, ensuring smooth communication between departments and seamless guest experiences.
- Implemented a proactive approach to problem-solving for swift resolution of guest issues and complaints.
- Processed guest payments and provided accurate change.
- Monitored team performance to confirm customer service standards were consistently met.
Crew Member
2 Months- Operated drive-thru and counter registers, accurately entered orders and processed customer payments.
- Prepared sandwiches, fries, and beverages while following Hardee's quality and food safety standards.
- Maintained clean workstations, dining areas, and equipment to support sanitation compliance.
- Restocked ingredients, paper goods, and supplies to keep service areas ready during rush periods.
- Communicated with team members to coordinate order flow and support timely customer service.
- Followed cooking, holding, and portioning procedures to deliver consistent menu items.
- Assisted with opening and closing tasks, including setup, cleaning, and inventory organization.
- Resolved guest concerns courteously and escalated issues to management when needed.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Cashier
2 Months- Resolved customer questions with friendly, efficient checkout service.
- Processed sales transactions accurately using POS systems and cash registers.
- Handled returns and exchanges while following store policies.
- Balanced cash drawer and verified tender amounts at shift close.
- Scanned merchandise, applied pricing, and maintained checkout accuracy.
- Supported front-end operations by restocking bags and supplies.
- Promoted loyalty and savings programs during customer interactions.
- Maintained organized checkout area to support smooth store traffic.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma
Skills
Package handling
Package unloading
Safety compliance
Label reading
Cargo handling
Package pickup and delivery
Label verification
Cargo handling
Delivery services
Timeline
Package Handler
Amazon
04.2026 - 10.2026Read More
Food Delivery Driver
DoorDash
01.2026 - 04.2026Read More
House Cleaner
Life Maid Easy
04.2022 - 05.2023Read More
Housekeeping
Stonerise Nursing Home
02.2022 - 04.2022Read More
Guest Services Supervisor
Ollies Bargain Outlet
10.2010 - 12.2011Read More
Crew Member
Hardee's Restaurant
01.2010 - 03.2010Read More
Cashier
Toys"R"Us
11.2009 - 01.2010Read More
Parkersburg South High School
High School Diploma
Read More