Moriah Snyder
Westminster,colorado
Summary
Proven to excel in high-pressure environments, I enhanced customer satisfaction and team productivity at The Buffalo Rose through exceptional communication and multitasking skills. Mentoring at Allthrills Fun Parks further honed my ability to develop staff and manage events, showcasing my adaptability and detail-oriented approach.
Overview
3
3
years of professional experience
Work History
Host, Table Busser, and Bar Back.
The Buffalo Rose
1119 Washington Ave Golden, CO 80401 United State
08.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Project Manager
Rockwood Interiors
Westminster, CO
02.2022 - 11.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Trainer and Party Host
Allthrills Fun Parks
9979 Wadsworth Pkwy Westminster, CO 80021 United
09.2021 - 07.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
- Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
- Developed customized party plans tailored to each client''s preferences, ensuring memorable experiences for all attendees.
Education
High School Diploma -
Brady High School
5220 W Ohio Ave Lakewood, CO 80226 United States05-2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Exceptional communication
- Detail-oriented
- Professional appearance
- Telephone reception
- Server support
- POS software
- Guest relations
- Table assignment coordination
Timeline
Host, Table Busser, and Bar Back.
The Buffalo Rose
08.2023 - Current
Project Manager
Rockwood Interiors
02.2022 - 11.2024
Trainer and Party Host
Allthrills Fun Parks
09.2021 - 07.2023
High School Diploma -
Brady High School