Moriah G. Barcomb
Lewiston,ME
Summary
High energy professional with extensive office and customer service experience. Eager and willing to learn new responsibilities. Natural ability to organize and enable projects and resources. Extensive technical talent with broad experience in business software applications. A strong work ethic and excellent interpersonal and communication skills.
Overview
16
16
years of professional experience
1
1
Certificate
Work History
Supervisor of Practice Operations
Maine Medical Partners MaineHealth Cardiology
02.2020 - Current
- Understanding of office workflows and protocols, both clinical and clerical.
- Assisting Practice Managers, Directors of Practice Operations and AVP in day to day operations and implementation of improvements or processes.
- Implement centralized and standard workflows throughout several different practice and specialty clinic locations.
- Working with diverse teams and different learning styles to prepares recommendations for operational improvements and workflow redesign. For example; acting as a leader indirectly with our Abstraction Team members to maximize efforts across several practice locations.
- Provide support and training to team members, while working with Application Support to ensure we are performing the task correctly in the EPIC Ambulatory Medical Record system. Acting as a lead in EPIC department Go-Lives; MMPMH Cardiology and Mid Coast Cardiology. High level involvement with our recent Cardiology SWAT project.
- Pulling discrete data for scheduling productivity, provider fill rates, no show and cancellation rates.
- Attends and participates in leadership team meetings, individual site staff or physician meetings as needed and participates in workgroups and committees as requested.
- Later promoted for Operations within Cardiovascular Practice Services to include Cardiac Surgery, Pediatric Cardiology and Vascular Surgery.
- Meets regularly with the Cardiovascular Practice Operations Leadership Team to assess operational needs and report on project status.
Patient Service Representative
Maine Medical Partners MaineHealth Cardiology
11.2016 - 02.2020
- Verification and understanding of multiple insurance companies.
- Check in and out process for multiple patient/doctor appointments using GEMMS.
- Scheduling incoming and outgoing doctor referrals.
- Answering of incoming calls and directing to appropriate staff member, including outgoing reminder calls one day prior to patient appointments.
- Enter insurance referrals in patient accounts.
- Patient billing; clean billing; check account balances, take payments, differentiate between insurance payments and self-pay balances.
Referrals Specialist
Maine Medical Partners
03.2015 - 11.2016
- Verification and understanding of multiple insurance companies
- Registration of multiple patient accounts using EPIC
- Request, follow up and enter insurance referrals in patient accounts
- Manage work queues to ensure patient referrals are sent to appropriate specialists offices and scheduled in a timely manner.
Patient Service Representative
Medical Rehabilitation Associates
07.2007 - 03.2015
- Verification and understanding of multiple insurance companies
- Scheduling incoming and outgoing doctor referrals and registration of multiple patient accounts using, PM
- Request, follow up and enter insurance referrals in patient accounts
- Legal scheduling, follow up on receiving of all proper paperwork before appointment takes place
- Patient billing; check account balances, take payments, differentiate between insurance payments and self-pay balances.
Education
Bachelor of Science - Health Administration
Southern New Hampshire University
Hooksett, NH06.2026
High School Diploma - undefined
Poland Regional High School
Skills
- Knowledge of Ambulatory Practice Operations
- Knowledge of computer systems and applications including Epic Ambulatory Electronic Medical Record and Practice Management Systems, Word, Excel, PowerPoint and Smartsheets
- Clear and effective communication skills
- High level skills in organizing and prioritizing assigned projects or tasks
- High level skills in identifying concerns and using creative problem solving and shared decision making
- High level skills in developing and maintaining effective relationships with medical and administrative staff, patients and the public
Certification
- Leader as a Coach Certification Training - 2021
- Lean Six Sigma - Green Belt Training - expected completion March 2023
Timeline
Supervisor of Practice Operations
Maine Medical Partners MaineHealth Cardiology
02.2020 - Current
Patient Service Representative
Maine Medical Partners MaineHealth Cardiology
11.2016 - 02.2020
Referrals Specialist
Maine Medical Partners
03.2015 - 11.2016
Patient Service Representative
Medical Rehabilitation Associates
07.2007 - 03.2015
Bachelor of Science - Health Administration
Southern New Hampshire University
High School Diploma - undefined
Poland Regional High School
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