Moriama Martinez
Pearsall
Summary
Supported team efforts by maintaining high standards of accuracy and efficiency. Contributed to collaborative projects through reliable communication and cooperation.
Assisted in sorting tasks with attention to detail. Supported team efforts to improve workflow efficiency through organized processes. Contributed to a collaborative environment by adapting to changing work conditions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sorter
Texas Thrift Store
11.2018 - 04.2019
- Sorted and categorized donated items for efficient processing and inventory management.
- Operated sorting equipment to ensure safe and accurate item handling.
- Maintained cleanliness and organization in the sorting area to enhance workflow efficiency.
- Collaborated with team members to optimize sorting processes and reduce turnaround time.
- Assisted in training new employees on proper sorting techniques and safety protocols.
- Identified damaged or unsellable items for appropriate disposal or recycling procedures.
- Monitored inventory levels of sorted items, reporting discrepancies as needed.
- Adapted quickly to changing priorities and workload demands during peak donation periods.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Inspected items for damage or defects before sorting as part of quality control process.
- Followed company policies and procedures to produce consistent work results.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
- Utilized sorting systems to sort items fast and accurately.
- Trained new employees on proper sorting procedures, promoting consistency across the team.
Housekeeper
Microtel Inn & Suites
02.2018 - 09.2018
- Cleaned guest rooms thoroughly, ensuring high standards of cleanliness and hygiene.
- Replenished supplies and amenities to enhance guest comfort and satisfaction.
- Assisted in laundry operations, maintaining efficient workflow and organization.
- Followed safety protocols to ensure a safe working environment for staff and guests.
- Reported maintenance issues promptly to support timely resolution and upkeep of facilities.
- Collaborated with team members to optimize cleaning schedules and task completion efficiency.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Verified cleanliness and organization of storage areas and carts.
Assistant Manager
Valero CST
04.2013 - 07.2016
- Managed daily operations to ensure compliance with safety and quality standards.
- Developed and implemented training programs for new staff, enhancing team performance.
- Coordinated inventory management processes, optimizing stock levels and reducing waste.
- Analyzed operational data to identify trends and recommend process improvements.
- Supervised team activities, fostering a collaborative work environment to achieve goals.
- Led initiative to enhance customer service strategies, resulting in improved client satisfaction ratings.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
Crew Member
Churches Chicken
04.2010 - 11.2012
- Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
- Maintained cleanliness and organization of work areas to meet health and safety standards.
- Assisted in training new crew members on operational procedures and service expectations.
- Collaborated with team members to improve workflow efficiency during peak hours.
- Participated in team meetings to discuss performance goals and strategies for improvement.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
High School Diploma -
Faribault Senior High School
Faribault, MNSkills
- Customer service
- Organizational skills
- Childcare
- Cashiering
- Housekeeping
- Cleaning Experience
- Cooking
- Cash Handling
- Food Service
- Food Preparation
- Kitchen Experience
- Retail Sales
- Stocking
- Experience with children
- Working with people with developmental disabilities
- Working with people with autism
- Sales
- Cash register
- Driving
Certification
Driver's License
Timeline
Sorter
Texas Thrift Store
11.2018 - 04.2019
Housekeeper
Microtel Inn & Suites
02.2018 - 09.2018
Assistant Manager
Valero CST
04.2013 - 07.2016
Crew Member
Churches Chicken
04.2010 - 11.2012
High School Diploma -
Faribault Senior High School