Proven expertise in enhancing guest experiences through effective problem-solving and meticulous organization, ensuring seamless operations and a welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Front Desk Associate
Fort Lauderdale Gardens
11.2024 - Current
Greeted and assisted guests with check-in processes, ensuring a welcoming environment.
Managed phone inquiries and directed calls to appropriate departments for efficient communication.
Maintained front desk area, ensuring cleanliness and organization to enhance guest experience.
Processed reservations accurately using hotel management software for streamlined operations.
Cart Pusher
Walmart
04.2022 - 12.2023
Assisted in transporting carts to designated areas, ensuring efficient flow of customer traffic.
Maintained cleanliness and organization of cart storage zones, improving overall store appearance.
Monitored cart availability, promptly retrieving and returning carts to enhance customer convenience.
Collaborated with team members to optimize cart retrieval processes during peak hours.